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Order to delivery time

Milwaukee, WI
Kia Telluride SX Prestige Ebony/Black Nappa, Towing Package, AWD
Ordered from Boucher Kia in Kenosha

Ordered: May 7, 2019 with $15K down, Accepted the following Monday was told delivery should be by July 4.
July 4 told of production delays, possible delivery in another 8-12 weeks.
July 15 told a temp vin was assigned
July 22 told they needed to prove I was a real person due to so many fake orders and everything had to be submitted.
July 24 told that it was on the train, delivery between August 24-September 24.

I don't know where this train is lol but this forum has made me feel better that I'm not the only one sitting here waiting!
Not exactly the fast train from Georgia....badabing
 
"I don't know where this train is lol but this forum has made me feel better that I'm not the only one sitting here waiting!"

Based on what I have been able to find, there is one freight train that goes through West Point GA, CSX Transportation. This freight line does not service the west. I guess but do not know, that all autos out of West Point are transported on this freight line to Atlanta and then routed to appropriate locations. For us, the autos are offloaded in a small town about 100 miles east of us and are then transported via truck to town. The freight train that comes here is the Union Pacific which does not service the south. So, for Tellurides coming to Albuquerque, they are transported on at least two different trains plus a truck. We were told yesterday by the sales manager, that autos can sit at that small town for as long as 3 weeks waiting for a truck to bring them in. I think this is why the delivery time really lags.
 
They can see what town where the car is once it has left the plant. If they have 15k of yours they better be giving you detailed info.
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Milwaukee, WI
Kia Telluride SX Prestige Ebony/Black Nappa, Towing Package, AWD
Ordered from Boucher Kia in Kenosha

Ordered: May 7, 2019 with $15K down, Accepted the following Monday was told delivery should be by July 4.
July 4 told of production delays, possible delivery in another 8-12 weeks.
July 15 told a temp vin was assigned
July 22 told they needed to prove I was a real person due to so many fake orders and everything had to be submitted.
July 24 told that it was on the train, delivery between August 24-September 24.

I don't know where this train is lol but this forum has made me feel better that I'm not the only one sitting here waiting!
I just received an email from my dealership telling me that my order that was placed on 5/10 will be delayed due to production issues with April orders. No idea now when I will receive my vehicle.
 
Order mine on 3/30 at a San Francisco Bay Area dealership, just/finally got the ETA of 9/17 last week but no VIN assigned yet:

Snow White SX AWD w/ Prestige & Towing Packages
Grey Interior

The dealership gave me a false alarm earlier this month but the vehicle arrived with the dune brown interior and different accessories 😭. So I won’t trust it until I see the actual vehicle or at least the window sticker......

My wait seems be the longest among all here!!
 
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Here is our Kia ‘experience’:
Apr 26. Ordered SX. Told to expect a 6 week timeframe to receive it.
Jun 18. Told order fulfilled.
Jul 1. ‘In transit’. ETA Jul 12.
Jul 2. SX expected to be in Elwood IL distribution center around Jul 12. (Elwood is around 2 ½ hours from our house.)
Jul 15. Received VIN and window sticker via email. ‘Should be in any day.’
Jul 19. Kudos to the dealer. Dealer provided a free loaner until the SX arrives.
Jul 21. Still waiting.
Update:
Jul 30. Dealership now says SX is on its way to Elwood IL. Not sure what happened earlier this month. Marked as ‘hot’, whatever that means.
 
April 15 order Gray/Black and Copper/Black
July 11th (Copper) / 15th (Gray) -> VINs
ETA Gray 8/11
ETA Copper 8/13
July 30 delivery (Gray)
Copper on train!
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Since April 5th, here. Called dealership today and they say "any day now". Ordered Black Copper SX Prestige.
Update:
Delivery date to dealer scheduled for 7/27, arrived yesterday 7/29 with dune seats instead of the black I had requested. Even the window sticker had black interior at the top left of sticker but dune in the bottom portion. They look good and needed it for vacation road trip tomorrow 7/31 so took possession. Love it, love it, love it!
 
Update:
Delivery date to dealer scheduled for 7/27, arrived yesterday 7/29 with dune seats instead of the black I had requested. Even the window sticker had black interior at the top left of sticker but dune in the bottom portion. They look good and needed it for vacation road trip tomorrow 7/31 so took possession. Love it, love it, love it!
Congrats on getting your car and would love to see a pic of your color combo. Can't believe, however, with many of us waiting 16 weeks or longer for the Dune seats that KIA gives them to someone who ordered black... Is there any rhyme or reason to any of this?
 
Congrats on getting your car and would love to see a pic of your color combo. Can't believe, however, with many of us waiting 16 weeks or longer for the Dune seats that KIA gives them to someone who ordered black... Is there any rhyme or reason to any of this?

It's a bit confusing because black leather/sofino color lists the interior as black, and the dune brown interior is also listed as black on window stickers, but is a line item on the additions section of the window sticker. I'm sure this has created confusion with allocations.
 
Congrats on getting your car and would love to see a pic of your color combo. Can't believe, however, with many of us waiting 16 weeks or longer for the Dune seats that KIA gives them to someone who ordered black... Is there any rhyme or reason to any of this?

Agreed. No rhyme or reason. Kia rep picks the closest match to get the vehicle to the dealer ASAP and thus haven’t been matching interior color if a perfect match takes a lot longer to get.
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It looks like most of the orders on here have been for the SX. Has anyone ordered the S level trim? If so, has the turnaround time been any quicker than the SX? Thanks.

I'm curious about as well about possible differences in order fulfillment based on trim. On July 25, we placed an order for a S trim with 8-seat package, which is an impossible configuration to find in stock with dealers as almost all S trims are built in the standard 7-seat captain's chairs configuration (My wife's non-negotiable feature is heated driver's seat for the cold Chicago winters). Wondering if there is any difference in wait times for S or EX trims, as opposed to SXP configurations! Will post updates for our order as well...
 
Just got an update on our AWD moss with dune and tow package. Ordered 4/19, we now have a VIN and an ETA of 9/1.

Like others I have to pester for information and my dealer seems to have a lot of turnover. The sales person was gone within weeks of our order. Then dealt with the sales manager and now a different sales manager is taking over.
 
I'm curious about as well about possible differences in order fulfillment based on trim. On July 25, we placed an order for a S trim with 8-seat package, which is an impossible configuration to find in stock with dealers as almost all S trims are built in the standard 7-seat captain's chairs configuration (My wife's non-negotiable feature is heated driver's seat for the cold Chicago winters). Wondering if there is any difference in wait times for S or EX trims, as opposed to SXP configurations! Will post updates for our order as well...
I’ve been waiting 12 weeks for my EX I ordered and the dealer told me yesterday the EX is pretty rare. The most popular are the S and SXP trims. Apparently the plant is cycling through trims (which makes sense) but no clue what trim cycle they are on now. Also the orders from April have been delayed and they are just starting production on May orders. I actually had the dealer place an order for an SX for me also and I can take whichever comes first or wait for the SX. Curious to know which one will be filled first.
 
So I just found out today that there was a glitch in Kia's system and my order along with about a dozen others was mistakenly cancelled. My dealer didn't even know except they were pressing the Kia rep to answer questions about the status. If you ordered May 4-6 make sure your order is still in the system. I guess I'll be waiting even longer now...
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So I just found out today that there was a glitch in Kia's system and my order along with about a dozen others was mistakenly cancelled. My dealer didn't even know except they were pressing the Kia rep to answer questions about the status. If you ordered May 4-6 make sure your order is still in the system. I guess I'll be waiting even longer now...

Oh gosh, that’s awful. Sorry to hear!
 
So I just found out today that there was a glitch in Kia's system and my order along with about a dozen others was mistakenly cancelled. My dealer didn't even know except they were pressing the Kia rep to answer questions about the status. If you ordered May 4-6 make sure your order is still in the system. I guess I'll be waiting even longer now...
I figured something along these lines may have happened to those still waiting. So sorry y’all
 
I have a Dark Moss w/black nappa leather interior. Im in Canada, so its called SX Limited(which is the top trim).
I only had to put a $500 deposit down.
Ordered May 4th
Delivered on July 23.

I originally ordered a Gravity Grey Telluride but was told it could take another 6 weeks from now to come. My sales guy found a Dark Moss one first so I took it. There is no stock here in Canada either.

I love my Telluirde!!! It drives amazing and all the features are really nice. I had been drive Chrysler vans for the past decade. Driving an SUV is so much better than a minivan!
 
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So I just found out today that there was a glitch in Kia's system and my order along with about a dozen others was mistakenly cancelled. My dealer didn't even know except they were pressing the Kia rep to answer questions about the status. If you ordered May 4-6 make sure your order is still in the system. I guess I'll be waiting even longer now...

Hmmm. Did you at any point get confirmation that the order was accepted before you found out it was cancelled? As we have discussed before, you and I ordered the same vehicle on the same day.

In which state did you order?
 




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