Sick to my stomach: Paint and windshield issues

[ucinn]

My bad. Not sure what PPF is, but Clear bra sounds like a great idea for protection of the hood, bumper as well as the sides.

Sorry, it's just another name for a clear bra.. Paint Protection Film

 

[DTL]

There are bigger problems to deal with the Telluride (mine has not arrived yet).



The windshield wipers cannot be lifted to clear ice and snow.
It will accumulate under the upper hood lip and break the windshield wiper arms. The upper hood lip prevents wiper arms from being lifted, so the trough can be cleared of ice.

Or warm the car up?

 

[Frankenmoose]

I have paint defects on the rear hatch. The paint around “Telluride” is embossed from the letters and has serious ripples. My guess is that they placed the lettering on before the paint had fully dried. I haven’t taken it to the dealer yet to see if they would fix it.

 

[G-418823]

Did a 2,600 mile road trip to Montana. We have a 2nd home there and I have done this trip scores of times in other vehicles. Cleaning up our brand new Telluride today and I noticed that there are numerous paint chips all over the front of the vehicle, a handful on the hood and some on the mirrors. The windshield also has many micro chips. The font area with the Telluride lettering has in excess of fifty chips.

Now driving across I-90 in the winter is rough on vehicles. They use sand on the roads and obviously it gets kicked up by the vehicles in front. But sand shouldn't chip a vehicle's paint.

I have never had issues like this with the Chevy trucks and Jeep vehicles we have owned that have made this trip. Sure a rock getting kicked up will chip paint but sand shouldn't.

Very disappointed with the durability of the paint and windshield. Otherwise this is the best highway vehicle we have ever owned.

I'm going to get a paint pen and have our insurance company look at the windshield.

This sucks.

We have a new Telluride and have already needed a new windshield. We didn't even make the first payment before this was needed. We have also noticed paint issues with chipping. The problem is that we love how it drives and the comfort it offers.

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[G-726618]

There are bigger problems to deal with the Telluride (mine has not arrived yet).



The windshield wipers cannot be lifted to clear ice and snow.
It will accumulate under the upper hood lip and break the windshield wiper arms. The upper hood lip prevents wiper arms from being lifted, so the trough can be cleared of ice.

You can lift the wipers hahahaha where are you getting your info? You don't even have yours yet and you're spreading this wrong info???

 

[G-545564]

I cannot believe you complain about this. How is that a defect? So that means the people that do 3M clear bra and ceramic coating are hypocrites then? I'm sure the robots paint with the same process as any other top manifacturers do. You guys use this place to just bitch and complain. You are driving 75+ mph on some of these highways plus the wind and there will be debris that will impact with your car. I came here thinking there will be people that will pimp out their cars posting DIY's with pictures but some of you guys complaints are worse than hearing women complaining in body shops. So if you are driving and get a rockchip on your windshield, you are gonna try to warranty that too then? Where is your common sense? Even if you get the most expensive bumper to bumper warranty, they are not gonna cover your wear-and-tares such as your brake pads, wipers, tires, belts, etc.

I have a Ford Explorer I travel to Wyoming every winter and I don't have any paint damage as been discussed in the above article so it is something to do with the paint process

 

[alexdrums]

There are bigger problems to deal with the Telluride (mine has not arrived yet).



The windshield wipers cannot be lifted to clear ice and snow.
It will accumulate under the upper hood lip and break the windshield wiper arms. The upper hood lip prevents wiper arms from being lifted, so the trough can be cleared of ice.

I don’t have my Telluride yet but you should be able to put the wipers into a service mode so they can be lifted. I had this similar situation in a prior vehicle. But obviously you need to warm up the vehicle up before you turn the wipers on.

 

[TheNip73]

There are bigger problems to deal with the Telluride (mine has not arrived yet).



The windshield wipers cannot be lifted to clear ice and snow.
It will accumulate under the upper hood lip and break the windshield wiper arms. The upper hood lip prevents wiper arms from being lifted, so the trough can be cleared of ice.

Put the wipers in service mode and then bend them. This is not an issue. You just don’t know the proper way to accomplish what you are trying to do.

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[G-391983]

I cannot believe you complain about this. How is that a defect? So that means the people that do 3M clear bra and ceramic coating are hypocrites then? I'm sure the robots paint with the same process as any other top manifacturers do. You guys use this place to just bitch and complain. You are driving 75+ mph on some of these highways plus the wind and there will be debris that will impact with your car. I came here thinking there will be people that will pimp out their cars posting DIY's with pictures but some of you guys complaints are worse than hearing women complaining in body shops. So if you are driving and get a rockchip on your windshield, you are gonna try to warranty that too then? Where is your common sense? Even if you get the most expensive bumper to bumper warranty, they are not gonna cover your wear-and-tares such as your brake pads, wipers, tires, belts, etc.

Having worked in the industry, there can be, and is a difference in product and application. If you read the complaint genius they were speaking from comparing cars and their ability to withstand “wear and tares”. I feel like I’m cleaning up after the dog having to make this obvious point. Your real job must be liberal journalism.

 

[Boogaboo]

After our thread Here, I called my local XPel certified PPF (clear bra) installer, and he quoted me $999 for the Telluride for: front bumper, 1/3 front of hood, front parts of front fenders, mirrors, basically evrything facing front. $1499 for the above with full hood coverage...

Wondering if these prices are good...or worth it?

also someone mentioned that clear bras don’t look good with dark/black colors? True?

 

[Tellurowe]

I’m looking for PPF options as well. For XPEL for front and partial hood with mirrors $800. For full front and full hood $1700. So your pricing seems in line. I have heard people getting full front and full hood for $1100 which may be bullish. Not sure about dark colors and PPF and would like others opinions as well since I have dark moss.

 

[hammick]

also someone mentioned that clear bras don’t look good with dark/black colors? True?

I mentioned that it didn't look the greatest on my Jet Black 2500hd. But it sure beats having rock chips. If my Telluride wasn't already jacked I would spend the $999 every day of the week.

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[JonFar111]

I put on the 3M paint protection to the hood (18'), side fenders and mirrors. Took a 3,600 mile trip with no damage. Windshield has a couple of nicks from small rocks, but no different than any other vehicle I've ever owned. My two Muranos have lost 3-4 windshield due to thrown stones on the highway - that's just the price of driving...
BTW, some of you are being real piss ants with your responses. It would be marvelous to have at least one place on the Internet where we can all be civil. Take a deep breath - it's not that hard to be nice.

 

[robinhood2704]

@Jason Fox, as a dealer, can you speak to how prevalent this paint issue is? Hard to know what is just a few frustrated people online vs a real widespread issue. Thanks.

 

[Lucas & Craig]

@Jason Fox, as a dealer, can you speak to how prevalent this paint issue is? Hard to know what is just a few frustrated people online vs a real widespread issue. Thanks.

We have had zero reports back as far as paint concerns.

 

[hammick]

@Jason Fox, as a dealer, can you speak to how prevalent this paint issue is? Hard to know what is just a few frustrated people online vs a real widespread issue. Thanks.

I'm the OP. My issue turned out not to be defective paint but bad luck involving sand on the highway, wind and probably a semi or two or twenty. Also my paint was only a month cured when I took the trip. Just a bad situation. I posted above about it.

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[drizzt]

Not understanding what you mean by "cured". So how long should be wait before we expose our KT to the everyday hazards of the road before it's considered sufficiently cured?

 

[hammick]

Not understanding what you mean by "cured". So how long should be wait before we expose our KT to the everyday hazards of the road before it's considered sufficiently cured?

I don't know if there is any truth to it but the guy at the body shop that looked at my Telluride said new auto paint isn't fully cured for 90 days. I wouldn't over think it. My Telluride got blasted by sand in bad conditions. They body shop guy said any make car would have been damaged.

 

[drizzt]

Yeah, sorry you received the 'bad luck' of being blasted by sand that not was sufficiently destructive as to also damage the headlights. 90 days to cure... thanks for sharing a good tip. I suppose factory warranty was out of question? How about insurance coverage? What was the total bill if you don't mind sharing?

 

[hammick]

Yeah, sorry you received the 'bad luck' of being blasted by sand that not was sufficiently destructive as to also damage the headlights. 90 days to cure... thanks for sharing a good tip. I suppose factory warranty was out of question? How about insurance coverage? What was the total bill if you don't mind sharing?

My headlights and windshield have some pits in them. That's why they were certain it was not defective paint. I didn't get an estimate but they ballparked over 10k to repaint and replace all pitted glass and plastic. It's really not noticeable unless you go looking for it. I bought a KIA paint pen and will touch up all the microchips. The windshield will eventually get a chip big enough to crack it and I'll get a new one then.

I'm not going to get it fixed as it's possible it might happen again. Price you pay traveling in SD, WY and MT in the winter.