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[Vikings927]

Hey @StephenCantrelle can you check again to see when VIN 5XYP5DHC7MG170166 is supposed to arrive . Initials are TH. I was originally told 4/7, then 4/3, and now 4/10. Just interested to see if you show the same on your end. Thanks!!

 

[StephenCantrelle]

Hey @StephenCantrelle can you check again to see when VIN 5XYP5DHC7MG170166 is supposed to arrive . Initials are TH. I was originally told 4/7, then 4/3, and now 4/10. Just interested to see if you show the same on your end. Thanks!!

Showing In Transit with ETA of 04/10 as of today

 

[Pat Zipp]

Hi Stephen,

Would you mind checking VIN 5XYP6DHC4MG169991 again please? Might have PZ initials attached. Dealer told me it arrived today then said it did not! Dealer's systems are "down" apparently all day. Thank you..... beer money sent!

 

[StephenCantrelle]

Hi Stephen,

Would you mind checking VIN 5XYP6DHC4MG169991 again please? Might have PZ initials attached. Dealer told me it arrived today then said it did not! Dealer's systems are "down" apparently all day. Thank you..... beer money sent!

Has not shipped out yet... ETA showing 04-16 as of today... Thank you as always

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[Pat Zipp]

Has not shipped out yet... ETA showing 04-16 as of today... Thank you as always

The dealer said my name was attached... is there any indication what the holdup is? Every week the ETA gets pushed back a full week... had been 3/22, 4/9 now 4/16.

 

[StephenCantrelle]

The dealer said my name was attached... is there any indication what the holdup is? Every week the ETA gets pushed back a full week... had been 3/22, 4/9 now 4/16.

I don't get to see details of the delay.. possible during final inspection they noticed something and changed out a part.. It is in PA status which is usually final inspection stage... next will be TN status which is just waiting for transport to pick up.. followed by IT which is when Telluride is In Transit to dealer..

 

[Pat Zipp]

I don't get to see details of the delay.. possible during final inspection they noticed something and changed out a part.. It is in PA status which is usually final inspection stage... next will be TN status which is just waiting for transport to pick up.. followed by IT which is when Telluride is In Transit to dealer..

Hummmm not sounding good! THANK YOU!!! so much!

 

[Blam-o]

Hello good sir, could you check my VIN ?5XYP5DHC1MG177694

dealer says delivery 05/18 but I have been underwhelmed with their communication so far. Thank you!

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[Vader]

Stephen,
Would you be so kind to check my VIN? 5XYP3DHC2MG178388
I saw in the news about the Westpoint plant shutting down for 2 days and was curious of where my car is in the process.
Also, are there any other tools that are accessible like failcat that you know of? Thanks for any info.

 

[StephenCantrelle]

Hello good sir, could you check my VIN ?5XYP5DHC1MG177694

dealer says delivery 05/18 but I have been underwhelmed with their communication so far. Thank you!

ETA showing 05-10 as of today

 

[StephenCantrelle]

Stephen,
Would you be so kind to check my VIN? 5XYP3DHC2MG178388
I saw in the news about the Westpoint plant shutting down for 2 days and was curious of where my car is in the process.
Also, are there any other tools that are accessible like failcat that you know of? Thanks for any info.

Your Telluride is in the first step of assembly which is FA(Factory Allocated).. has many steps to go before going In Transit to dealer.. ETA as of today is 05-09

 

[Momof2]

Stephen,
Would you mind checking Vin # 5XYP3DHC4MG170485? Put a deposit to hold on this one as dealer has it coming. Dealer said ETA 4/22.
Thank you

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[StephenCantrelle]

Stephen,
Would you mind checking Vin # 5XYP3DHC4MG170485? Put a deposit to hold on this one as dealer has it coming. Dealer said ETA 4/22.
Thank you

Showing the same on my side.. In Transit to dealer with ETA of 04/22 as of today

 

[Momof2]

Showing the same on my side.. In Transit to dealer with ETA of 04/22 as of today

Thank you.

 

[sheefo2k]

Hey Stephen,

Could you please let me know if there's an update? 5XYP5DHC7MG175061

Thank you!

 

[StephenCantrelle]

Hey Stephen,

Could you please let me know if there's an update? 5XYP5DHC7MG175061

Thank you!

ETA showing 05-04 as of today

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[sheefo2k]

ETA showing 05-04 as of today

Thank you! From your experience, when should I bother you or my salesman for another update? Seems like ETA move around a lot.

 

[StephenCantrelle]

Thank you! From your experience, when should I bother you or my salesman for another update? Seems like ETA move around a lot.

couple weeks from now

 

[SYED.MOHSIN87]

Hi Stephen, can you please give an update on VIN 5XYP54HC5MG176113 Thanks!

 

[StephenCantrelle]

ETA showing 04-18 as of today @SYED.MOHSIN87