Lift gate remains unlocked

[Toyminator]

My 2022 Kia Telluride Sx lift gate will not lock. When using the fob or trunk button to close the lift gate, it will close then beep and automatically open up again. I have to manually push it down at which time it closes, but remains unlocked. There are no obstructions and yet there is no click sound when locking the lift gate. My dash stays on showing that the lift gate is unlocked when the engine is off and parked. I hope it’s something I’m doing wrong and that someone knows the answer.

 

[Tellthemride]

My 2022 Kia Telluride Sx lift gate will not lock. When using the fob or trunk button to close the lift gate, it will close then beep and automatically open up again. I have to manually push it down at which time it closes, but remains unlocked. There are no obstructions and yet there is no click sound when locking the lift gate. My dash stays on showing that the lift gate is unlocked when the engine is off and parked. I hope it’s something I’m doing wrong and that someone knows the answer.

Have you tried manually adjusting the lift gate height while open and then pressing and holding the button on the lift gate to set the new height?

Are there any obstructions in the way of the latch for the lift gate?

One owner in the past had an issue with the two pneumatic struts holding the lift gate open not evenly aligned. I believe after tugging on them he was able to get them even again, and the lift gate would close properly.