• THIS SECTION IS ONLY FOR DISCUSSIONS RELATING TO BUYING A TELLURIDE. PLEASE USE A DIFFERENT SECTION FOR POSTING MESSAGES ABOUT ANYTHING OTHER THAN BUYING A TELLURIDE. THANK YOU!

  • Hint: Use a descriptive title for your new message
    If you're looking for help and want to draw people in who can assist you, use a descriptive subject title when posting your message. In other words, "I need help with my SUV" could be about anything and can easily be overlooked by people who can help. However, "I need help with my transmission" will draw interest from people who can help with a transmission specific issue. Be as descriptive as you can. Please also post in the appropriate forum. The "Lounge" is for introducing yourself. If you need help with your leather interior, please post in the Interior section - and so on... This message can be closed by clicking the X in the top right corner.
  • Car enthusiast? Join us on Cars Connected! iOS | Android | Desktop

Order to delivery time

Maybe,Jason Fox can help Stephen look orders up?
I appreciate you thinking of me but we already update all of our customers as soon as we have additional information available. We are just too busy throughout the day to start looking up additional orders that are not ours.
 
It’s something I’ve done since day one on the forums. I know a lot of stores have bad habits in not following up with clients through the process.
Bob Utter Kia has been that way.They would not really follow up unless I asked them.Other than that,no issues so far.
The reason I ordered there is because it was closer to where we live and I was actually going to place my order at Kia of Plano lol but I thought
it really would not matter what dealer it is ordered from that would have any impact on the wait time
 
I appreciate you thinking of me but we already update all of our customers as soon as we have additional information available. We are just too busy throughout the day to start looking up additional orders that are not ours.
I completely agree.I know you're busy and that is a very good thing for your business
 
Stephen it sounds like you are a great guy. I hate to ask, but could you check mine also? Ordered in September no word yet. Evansville Kia, Evansville, IN. White prestige, black with tow. IN008190912J001. Thanks
______________________________
 
I appreciate you thinking of me but we already update all of our customers as soon as we have additional information available. We are just too busy throughout the day to start looking up additional orders that are not ours.
It's pretty sad,that people such as you and Stephen Cantrelle,are able to offer way more information and help than the actual dealer
 
Bob Utter Kia has been that way.They would not really follow up unless I asked them.Other than that,no issues so far.
The reason I ordered there is because it was closer to where we live and I was actually going to place my order at Kia of Plano lol but I thought
it really would not matter what dealer it is ordered from that would have any impact on the wait time
It’s a tw
I completely agree.I know you're busy and that is a very good thing for your business
Its a double edge sword. A store that doesn’t have high turnover will be delayed longer because they get less allocation. And if you are at a high volume store and get excessive orders you only get allocation on the highest tier. Which means long wait times.

For example store here in Carrollton has 25 orders with about 15 on the way. Not to bad imo. The huffines in Mckinney has over 80 orders because they were selling at MSRP since the rollout of the Tellurides. If you place a order today your wait time will for sure be over 6 months especially if it’s a Prestige. They have the same amount of incoming units as we do.

It’s a very confusing system. Best part is your wait is almost over... when did you order btw?
 
It’s a tw

Its a double edge sword. A store that doesn’t have high turnover will be delayed longer because they get less allocation. And if you are at a high volume store and get excessive orders you only get allocation on the highest tier. Which means long wait times.

For example store here in Carrollton has 25 orders with about 15 on the way. Not to bad imo. The huffines in Mckinney has over 80 orders because they were selling at MSRP since the rollout of the Tellurides. If you place a order today your wait time will for sure be over 6 months especially if it’s a Prestige. They have the same amount of incoming units as we do.

It’s a very confusing system. Best part is your wait is almost over... when did you order btw?
I ordered on August 7th
 
It's pretty sad,that people such as you and Stephen Cantrelle,are able to offer way more information and help than the actual dealer
Some of you will find out you never had orders placed. I wish I had a dollar for every email I received regarding this. Going to get worse before it gets better. And just to be very fair to all dealers.... Do Not hound these guys a month 2 months or few weeks into process when they tell you 4-6 months. Unless the Telluride Fairy comes with pixie dust and sprinkles it on our ordering system... No news to report! We just all need to be patient. All we can do.
______________________________
 
Stephen it sounds like you are a great guy. I hate to ask, but could you check mine also? Ordered in September no word yet. Evansville Kia, Evansville, IN. White prestige, black with tow. IN008190912J001. Thanks
Yes will check on your order as well
 
@StephenCantrelle this is very kind of you to help people like this. I had a bad experience with my dealer, they didn’t order my SXP until 3 months after I originally went in and “placed” the order. Is there any way you could check mine as well? I just don’t trust them and it would be nice to get some outside information. Lawton Kia, Lawton, Oklahoma. Snow White SXP, Dune Brown Leather
 
Some of you will find out you never had orders placed. I wish I had a dollar for every email I received regarding this. Going to get worse before it gets better. And just to be very fair to all dealers.... Do Not hound these guys a month 2 months or few weeks into process when they tell you 4-6 months. Unless the Telluride Fairy comes with pixie dust and sprinkles it on our ordering system... No news to report! We just all need to be patient. All we can do.
I think it's the excitement and the very small glimpse of hope along with the crazy impatience that pushes most of us to constantly want to find out.
And some few stories that some orders got fulfilled way quicker than anticipated,is not helping anybody's patience lol
______________________________
 
It’s a tw

Its a double edge sword. A store that doesn’t have high turnover will be delayed longer because they get less allocation. And if you are at a high volume store and get excessive orders you only get allocation on the highest tier. Which means long wait times.

For example store here in Carrollton has 25 orders with about 15 on the way. Not to bad imo. The huffines in Mckinney has over 80 orders because they were selling at MSRP since the rollout of the Tellurides. If you place a order today your wait time will for sure be over 6 months especially if it’s a Prestige. They have the same amount of incoming units as we do.

It’s a very confusing system. Best part is your wait is almost over... when did you order btw?
@StephenCantrelle this is very kind of you to help people like this. I had a bad experience with my dealer, they didn’t order my SXP until 3 months after I originally went in and “placed” the order. Is there any way you could check mine as well? I just don’t trust them and it would be nice to get some outside information. Lawton Kia, Lawton, Oklahoma. Snow White SXP, Dune Brown Leather
Keep in mind.... Dealers have same colors, options, packages on order. It might be yours it might not. Very hard to know 100 % it's a rough guess. A snow white with dune SXP is highly popular.
 
Keep in mind.... Dealers have same colors, options, packages on order. It might be yours it might not. Very hard to know 100 % it's a rough guess. A snow white with dune SXP is highly popular.
I understand. The dealer actually told me they have one on order that appears to match my order criteria that they will give me if it gets here first. I understand that you all are very busy and don’t necessarily have time to do this for everyone, and if Stephen doesn’t have time to check on mine that is fine. But it’s very frustrating that we can’t get this information from our own dealers and it’s very much appreciated when you guys are able to help us. Either way, you guys have been very helpful in answering our questions and I appreciate that!
 
Keep in mind.... Dealers have same colors, options, packages on order. It might be yours it might not. Very hard to know 100 % it's a rough guess. A snow white with dune SXP is highly popular.
Hence why I go into more detail. And will break down all extra accessories(Ex.. Tow Package, scuff plate) . If a vin is assigned will give last 4 of vin.

If there are multiple orders that are the same I share that information as well.

From there clients on the forum can confirm with the dealer that it is infact thier order.

I have not run into an issue thus far on giving out incorrect information.

A lot of dealer say yes it’s coming and is in feb but don’t give more information. This give more assurance.

Thanks for the heads up but it takes two seconds to help the forum. All our time is important and precious. I don’t mind doing this all day in between selling cars like candy bars 😉
 
Keep in mind.... Dealers have same colors, options, packages on order. It might be yours it might not. Very hard to know 100 % it's a rough guess. A snow white with dune SXP is highly popular.
Based on the Production sheet that Michelw has been working on,my dealer has never ever been allocated a Telluride that is Snow White SX(with or without) prestige so far.
Mine would be the very first for them,so in my case it's very easy to tell that it would be mine.Just my 2 cents
______________________________
 
I will start a thread to just pm me if you need a order checked on.. happy to do it for a community that has helped me and my kiddos!
 
I understand. The dealer actually told me they have one on order that appears to match my order criteria that they will give me if it gets here first. I understand that you all are very busy and don’t necessarily have time to do this for everyone, and if Stephen doesn’t have time to check on mine that is fine. But it’s very frustrating that we can’t get this information from our own dealers and it’s very much appreciated when you guys are able to help us. Either way, you guys have been very helpful in answering our questions and I appreciate that!
We appreciate it! It's been crazy and only getting worse with MotorTrend SUV of The Year.
 
Stephen it sounds like you are a great guy. I hate to ask, but could you check mine also? Ordered in September no word yet. Evansville Kia, Evansville, IN. White prestige, black with tow. IN008190912J001. Thanks
Showing 2 currently assigned to that location that are Snow White Pearl Prestige, Black interior , with Tow Package. One has floor mats, mud guards, rear bumper protecter. Eta is 01-29 and internal number is 0007468820. The other has the same exact features and ETA 01-01 internal number 0007422256. I would reach out to your store as looks like they may have ordered unit twice.
 
Mall of Georgia Kia (GA053), SXP, Snow White / Gray, TWG. Thanks for your help!
Currently they have none on the way atm. (SX with Prestige) so still waiting
 




Back
Top