I'm anxiously awaiting my SX from Kia of Muncie. I'm leasing it and live in Metro Detroit. I haven't seen anything about the maintenance plan, ie oil changes, tire rotation, etc. My Jaguar F Pace and Audi had service included (I'm sure it was rolled into the price somehow but I didn't pay anything when I took it in). How does Kia work their service? Clearly I'd be taking it to my local dealer vs. driving to Indiana. TIA!
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Is the maintenance plan free?
- Thread author TMG
- Start date
TxAggie
Telluride Junkie
Not included. I was quoted a rather high price for a tire and maintenance plan while finalizing the paperwork. I quickly declined before falling out of my chair.
johnwashere2
FOUNDING MEMBER
I got a 3 year maintenance plan for free by calling In and asking kia. It was easy. I get free oil changes tire rotations cabin filters key replacement if lost and a few other things. I’m leasing so I don’t really care about taking care of these things but I do now that it’s free.
WOW! That's great. I'm going to be leasing too and will try this out. You called Kia Corporate? Do you have the number?
______________________________
johnwashere2
FOUNDING MEMBER
It’s kia consumer affairs. 800-333-4KIA
KIA Consumer Assistance Center
I signed up for the kia founders club that gave a months payment or Sirius for 2 years. I did free months payment but there was some mixup (but I eventually got it) so I complained to that number. They offered that up right away. I got a similar thing with my Ford Fusion when I complained about a service recall taking a full day instead of half a day like they told me. Here’s the email I got from them :
Dear John,
As we previously discussed, we are happy to offer you a 3 year KIA Care Maintenance Plan that includes engine oil and filter change, multi-point inspection, tire rotation, key replacement, climate control air filters (every 15,000) and engine air cleaner filter(every 30,000). The plan is offered through Fidelity. It’s the premium plan and it is good for 3 years. It can take a minimum of 6 weeks for the contract to be mailed to you via USPS. Once the contract # is issued, I will notify you so that it can be used at your local certified KIA dealerships. Please let us know if you have any concerns or questions.
Thank you for being the best part of KIA!
Sincerely,
Nikki Jessee, Total Case Specialist
Kia Motors America
johnwashere2
FOUNDING MEMBER
Lol. It’s free
