Remote start

[Tellthemride]

@NCTelly I totally agree with you that dealers should make it more obvious remote start service with UVO telematics is a paid service once the trial subscription ends. Kia corporate already covered their ends with specific disclaimers and terms that can be found on their website.

Three ways to see this:

1. 2020 Kia Telluride | Mid-Size SUV – Pricing & Features | Kia, scroll to remote climate under "connectivity" and click on the little "4" disclaimer
2. In that popup, the terms of service explains the details of the "Free Trials/Promotional Offerings" in the link at the bottom, Terms Of Service
3. In the terms of service is also links back to the availability of promotions/trials available for Kia models, UVO Availability

So there are ways to figure out about the details of the UVO service. Car shoppers need to have an understanding that cellular service based functions (ie. remote start) in a car are typically never free from any car manufacture. Just as you would never have free cell service when you buy a smartphone, or a free internet when you buy a modem.

 

[2020Telly]

@NCTelly I totally agree with you that dealers should make it more obvious remote start service with UVO telematics is a paid service once the trial subscription ends. Kia corporate already covered their ends with specific disclaimers and terms that can be found on their website.

Three ways to see this:

1. 2020 Kia Telluride | Mid-Size SUV – Pricing & Features | Kia, scroll to remote climate under "connectivity" and click on the little "4" disclaimer
2. In that popup, the terms of service explains the details of the "Free Trials/Promotional Offerings" in the link at the bottom, Terms Of Service
3. In the terms of service is also links back to the availability of promotions/trials available for Kia models, UVO Availability

So there are ways to figure out about the details of the UVO service. Car shoppers need to have an understanding that cellular service based functions (ie. remote start) in a car are typically never free from any car manufacture. Just as you would never have free cell service when you buy a smartphone, or a free internet when you buy a modem.

Tesla has all their cars connected even their $41K model. Premium features costs $9.99/month. IOT is where they are all going. Imagine how much data they could collect about the cars that they could animalize and then use to improve their vehicles. Data is the new currency that they can use to study and feed back to engineers.

But I agree with you dealers could communicate better but Kia corporate covered their bases after customers complained. But going back to early last year it was advertised as a free capability like what is being included with the Palisade and Seltos.

 

[State]

I think the wording of “smart key with push button start” is very poorly worded vs. the capabilities of the car. Is the push button start the button inside the car? Is the push button start the button on your phone? Either of those options should be on a separate line to avoid the confusion.

I agree the wording is misleading. I read it as remote start.

 

[Dougb44]

I have a 2017 Hyundai Santa Fe, their service\app is called blue link, when I purchased my car in 2016, I received 1 year free, then you pay for service, different features different prices.
about $300 a year for all levels

but a new Hyundai Palisade has 3 years of free blue link service

Bluelink | 3 Years Complimentary Service | Hyundai USA

Hyundai Bluelink works with your devices and is complementary for 3 years. Remote start, lock & un-lock doors and more. Click here to view the user manual.

www.hyundaiusa.com

but I am getting a Telluride, so really wish Kia was the same with 3 years

______________________________

 

[jw_tx21]

I’m not losing sleep over it either. But having a Satellite compatible radio with a complimentary trial 3-month subscription is not the same as advertising when the vehicle was released that you have the UVO link as a subscription free “feature” for remote start capability and then changing the marketing by telling people that they need to pay for the subscription after a year. Sounds to me like remote start is an option not a feature and they should advertise UVO link as an option like SiriusXM. But instead they are advertising UVO link as a feature like Apple CarPlay or Android Auto.

I’m not sure how else to interpret this:
“Yes, the 2020 Kia Telluride comes with standard Remote Start through the UVO telematics system. UVO is a subscription-free OEM infotainment and telematics service provided by Kia on select vehicles. It comes standard on the 2020 Kia Telluride, so any trim that you buy will come with this convenient Remote Start capability!“

About Kia of Daphne | Daphne AL

Make Kia of Daphne your one-stop shop for all things automotive! From new and used vehicles to service and finance, we've got you covered. Located in Daphne, AL, we're near Mobile, Fairhope and Robertsdale, AL, and Pensacola, FL.

www.teamguntherkia.com

Look, you're quoting a dealership website. These dealerships are independent franchises, and as we all know, some of them don't have the brightest bunch of superstars working at them - let alone maintaining their website. In many cases, we customers know more about the car than the sales guys. The site you mentioned on "team gunther kia" is factually incorrect. They literally copied the information from Kia's website (see linked post below) regarding UVO e-Services. Ignorant dealership - e-Services is NOT on Telluride per Kia's official website.

Kia NEVER advertised the remote start functionality as subscription free. The problem is that Kia had an old system called UVO telematics or 'e-services' on many vehicles before the Telluride, and then they came out with UVO Link which had remote start (and is on Telluride). They really shouldn't have named them the same thing - that just feeds confusion - as this dealership website proves. The dealership probably thought they were the same thing since they were called UVO.

I wrote a more detailed post about this distinction late last year - here is the link.

The UVO subscription is only good for one year starting from the day you put your deposit down

I’m sorry but you’re incorrect. I followed your search and looked deeper and found on Kia’s site additional information you missed. Thank you for the additional information, but actually @Gwyn is correct. It is confusing due to naming. There are two services - UVO e-Services and UVO link. I...

tellurideforum.org

The bottom line is that customers are likely getting false information about the remote start functionality from less-than-informed salespeople and dealerships who didn't bother to learn the difference between the services - because the e-Services feature is being discontinued as Kia moves to UVO Link on their vehicles.

Kia corporate could have named them differently or done a better job on training - but seriously, you think the sales guys actually listened when the Telluride training happened? The Telluride sells itself.

 

[2020Telly]

Look, you're quoting a dealership website. These dealerships are independent franchises, and as we all know, some of them don't have the brightest bunch of superstars working at them - let alone maintaining their website. In many cases, we customers know more about the car than the sales guys. The site you mentioned on "team gunther kia" is factually incorrect. They literally copied the information from Kia's website (see linked post below) regarding UVO e-Services. Ignorant dealership - e-Services is NOT on Telluride per Kia's official website.

Kia NEVER advertised the remote start functionality as subscription free. The problem is that Kia had an old system called UVO telematics or 'e-services' on many vehicles before the Telluride, and then they came out with UVO Link which had remote start (and is on Telluride). They really shouldn't have named them the same thing - that just feeds confusion - as this dealership website proves. The dealership probably thought they were the same thing since they were called UVO.

I wrote a more detailed post about this distinction late last year - here is the link.

The UVO subscription is only good for one year starting from the day you put your deposit down

I’m sorry but you’re incorrect. I followed your search and looked deeper and found on Kia’s site additional information you missed. Thank you for the additional information, but actually @Gwyn is correct. It is confusing due to naming. There are two services - UVO e-Services and UVO link. I...

tellurideforum.org

The bottom line is that customers are likely getting false information about the remote start functionality from less-than-informed salespeople and dealerships who didn't bother to learn the difference between the services - because the e-Services feature is being discontinued as Kia moves to UVO Link on their vehicles.

Kia corporate could have named them differently or done a better job on training - but seriously, you think the sales guys actually listened when the Telluride training happened? The Telluride sells itself.

Kia did advertise remote start capability when it was first released with no fineprint for UVO originally but they scrubbed it and that’s why multiple dealers still have misinformed information.

But if you look at the new Kia Seltos it has both the trial subscription for UVO and remote start from the key FOB (no fees required). Just like some of the Tellurides leaving North America.

I think they advertised and then changed something.

I read everything I could find before I bought my Telluride a year ago because most of the dealers had minimal information and I remember reading this clearly when comparing with other vehicles. I also originally didn’t think I would buy one because I wanted captains chairs and they were originally spec’ing three trims and captains chairs in the SX only (like the Palisade) and I didn’t want to go that high in budget. But the S trim with captains chairs was a late added trim in the plans which is what put the Telluride back in the running for me.

 

[2020Telly]

I have a 2017 Hyundai Santa Fe, their service\app is called blue link, when I purchased my car in 2016, I received 1 year free, then you pay for service, different features different prices.
about $300 a year for all levels

but a new Hyundai Palisade has 3 years of free blue link service

Bluelink | 3 Years Complimentary Service | Hyundai USA

Hyundai Bluelink works with your devices and is complementary for 3 years. Remote start, lock & un-lock doors and more. Click here to view the user manual.

www.hyundaiusa.com

but I am getting a Telluride, so really wish Kia was the same with 3 years

The Palisade comes with both 3 years of BlueLink AND remote start from the key FOB (no app required).

 

[jw_tx21]

Kia did advertise remote start capability when it was first released with no fineprint for UVO originally but they scrubbed it and that’s why multiple dealers still have misinformed information.

But if you look at the new Kia Seltos it has both the trial subscription for UVO and remote start from the key FOB (no fees required).

I think they advertised and then changed something.

On every Telluride window sticker it says:
Navigation with enhanced UVO link^ features
^Includes 1 year service; see owners.kia.com for details

Tellurides said nothing about remote start on the window sticker.

I ordered in April and understood what I was getting.

Seltos does indeed have a remote start on FOB - manufactured in Korea like Palisade.

On EX and SX Seltos window sticker it says on RHS:
Remote Start (on Key Fob)

Note: I don't see it on LX or S Seltos window stickers, and it's not mentioned as a feature an option on kiamedia.com for those trim levels:

2021 Kia Seltos Features & Options

Kia Motors Media Journalist Information News

www.kiamedia.com

On SX Seltos window sticker I see in right hand column:
- UVO link^ w/ Navigation, 10.25" display
^ 1 yr trial; see owners.kia.com for details

______________________________

 

[2020Telly]

I ordered in April and understood what I was getting.

I understood by the time I signed the dotted line too. I’m just saying it was initially advertised and then disappeared.

 

[G-492589]

But you can remote start your car from the key fob for free!

Is there a key fob for the remote start for the telluride....i HATE the UVO app

 

[Greengoblin]

Is there a key fob for the remote start for the telluride....i HATE the UVO app

The UVO app sucks so bad. Frankly, it's a POS. I'm not a complainer and love my car but that app is trash

 

[Soonerhawk]

My dealer works with an after market company in Wichita that will program remote start by using the key fob. You will hit the lock button 3 times to have it start.

______________________________

 

[phd1026]

My dealer works with an after market company in Wichita that will program remote start by using the key fob. You will hit the lock button 3 times to have it start.

Yeah and it’s an additional $300. All dealers have this as an option but it is still not OEM.

 

[2020Telly]

Wanted to share that on a different thread in this forum someone snagged a screenshot of a Telluride poster from the early days with accessories that was still hanging up in their dealership in April 2020. I remember seeing this poster when I first started considering a Telluride. I know it’s still the pre-Production Telluride in the picture and the remote start is not on the key FOB. But there is no doubt that the original advertising did not mean UVO for remote start.

 

[KWrangler]

A question for those of you that have added the iDatastart remote start system to your Telluride. Does the key fob still work with the UVO app and vise-versa? My order was supposed to go into KFOS this month but has been moved to next month it seems since the factory is closed. Rumor has it that the 21 models MAY have the remote start on the key fob but if it doesn't I want to add the iData remote start to it when I get it.

Thanks,

 

[Soonerhawk]

Our cost is $180.00 at an after market shop. With all the problems I am hearing about the app and you have to pay a monthly fee eventually I feel it is money well spent so as not to hear my wife complain about having to use the app. She is so use to having it on her key fob, I think she is worth the $180 to $300 dollars to help make things simple.

______________________________

 

[2020Telly]

A question for those of you that have added the iDatastart remote start system to your Telluride. Does the key fob still work with the UVO app and vise-versa? My order was supposed to go into KFOS this month but has been moved to next month it seems since the factory is closed. Rumor has it that the 21 models MAY have the remote start on the key fob but if it doesn't I want to add the iData remote start to it when I get it.

Thanks,

The installer I priced out told me that if I did the iDatastart install today it would cost more in labor and take longer because there is no T-Harness yet. So they would need the vehicle in the shop for more hours because they would need to splice into the correct places. When the parent company for iDataStart comes out with a T-Harness it would be an easier and faster install and might even be something I could do myself. The challenge I see is that the Palisade comes with remote start on the key FOB from the factory. So I think the motivation to make a T-Harness for the Telluride is less.

There is another company I found that has plug-n-play kits for remote start that work with the FOB that told me to check back in a few months: 12Volt.Solutions - Home (not to be confused with the other Twelvolt LED shop).

 

[KWrangler]

iDatastart shows the T-Harness as ADS-THR-HK5 on their wed site.

 

[Tellurideorpalisade]

Is there a key fob for the remote start for the telluride....i HATE the UVO app

I think if you got a palisade or seltos key and programmed it to your car it would work.

The telluride is identical to the palisade, so I assume the modules are the same.

The seltos has the same key as the telluride with the button on the back.

That is the first route I would try if I finally bought the telluride vs going aftermarket.

If you try it and it works please PM me so I know it is correct.

The dealer would likely tell you it doesn't work, but wouldn't know unless they tried it so I would err on them not knowing the truth.

 

[rcoplien]

Maybe the new model year they will get it through their thick heads to add remote start to the FOB like everyone else does.