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2021 Tellurides some prices and ETAS.

Familyman20 said:
I appreciate your name Passing Time. The VIN that popped up today does it match exactly what you ordered? If so odds are its yours. Frustrating not getting information so maybe if no word by end of this week, show up Monday and ask to speak with the GM. Emails and phone calls are easily dismissed unfortunately, however they can be tracked for accountability. GL
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No it's not the car I ordered. Like many others waiting for SX AWD P/T White Dune. I just found it odd that the sales manager was apparently clueless about what Telluride were heading his way. Claimed to know nothing about 2021MY.
 
Hey @PassingTime you're not alone with this. I'm having the same problem as you with an SX that was supposed to be ordered for me in early January. No communication from the dealer now that we're at the end of the 2020 run. I have to believe that they're playing me until they just so happen to get an allocation that matches or come close to what was supposedly "ordered". The only reason I'm continuing to deal with these clowns is that they're saying there won't be an up-charge. What a f-ing experience to just pay MSRP for!
 
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I was patient for a very long while waiting for car that was supposed to be here originally about right now. With Covid 19 I understand shutdown, delays, etc. I was called very early on about my "order" being cancelled under what I suspected was a dealer CYA when Covid 19 shut down plant. I was upset about how I was notified and told I would have to come down and reorder when they were allowed to order 2021. I immediately called and spoke to General Manager about how this was handled and was promised I would be kept informed and not have to come and reorder and that I was number 1 on list when that time arrived. Decided to take a more active roll in this and started emailing every week to 10 days asking for updates etc. that I am already getting answered on this forum I just wanted some reassurance I wasn't getting played. Getting answers like I don't know, no new info, blah, blah, blah... I challenged him earlier this week and he couldn't or wouldn't tell me allocations as he said that isn't how it works. Have mentioned KFOS in several emails and he has never responded to that as if it doesn't exist. He called and left a message telling me he wanted to talk to me about my "order" earlier when I suspected they no longer had it. In the email I sent just prior to that I said I wanted to verify exactly what was on it because I never got a complete and itemized order only a K!A customer number when I put down my deposit. He still has not responded to that last email which was very specific, only the phone call and I really want a written response. I am to the point of ordering from a different dealer but afraid I am probably a year out on what I would like. Very frustrating! Don't need a car immediately I have a bullet proof 2009 Mercury Grand Marquis that is still going strong. Just ready for the new tech and get back to a SUV.
 
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PassingTime said:
I was patient for a very long while waiting for car that was supposed to be here originally about right now. With Covid 19 I understand shutdown, delays, etc. I was called very early on about my "order" being cancelled under what I suspected was a dealer CYA when Covid 19 shut down plant. I was upset about how I was notified and told I would have to come down and reorder when they were allowed to order 2021. I immediately called and spoke to General Manager about how this was handled and was promised I would be kept informed and not have to come and reorder and that I was number 1 on list when that time arrived. Decided to take a more active roll in this and started emailing every week to 10 days asking for updates etc. that I am already getting answered on this forum I just wanted some reassurance I wasn't getting played. Getting answers like I don't know, no new info, blah, blah, blah... I challenged him earlier this week and he couldn't or wouldn't tell me allocations as he said that isn't how it works. Have mentioned KFOS in several emails and he has never responded to that as if it doesn't exist. He called and left a message telling me he wanted to talk to me about my "order" earlier when I suspected they no longer had it. In the email I sent just prior to that I said I wanted to verify exactly what was on it because I never got a complete and itemized order only a K!A customer number when I put down my deposit. He still has not responded to that last email which was very specific, only the phone call and I really want a written response. I am to the point of ordering from a different dealer but afraid I am probably a year out on what I would like. Very frustrating! Don't need a car immediately I have a bullet proof 2009 Mercury Grand Marquis that is still going strong. Just ready for the new tech and get back to a SUV.
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Wow, that sucks. The fact is most not all dealerships are terrible about follow up. I actually contacted a dealer two weeks ago and they said they are honoring Costco pricing. They notified me two days ago that a White/ Grey 2021 SX-P is coming in sometime in August and wanted to know if I wanted to put down a refundable deposit. They gave me the sticker price and said they haven’t received the invoice and when they do they can give me the Costco price. We will see if it pans out. I have been looking all over the country. Good luck
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PassingTime said:
I was patient for a very long while waiting for car that was supposed to be here originally about right now. With Covid 19 I understand shutdown, delays, etc. I was called very early on about my "order" being cancelled under what I suspected was a dealer CYA when Covid 19 shut down plant. I was upset about how I was notified and told I would have to come down and reorder when they were allowed to order 2021. I immediately called and spoke to General Manager about how this was handled and was promised I would be kept informed and not have to come and reorder and that I was number 1 on list when that time arrived. Decided to take a more active roll in this and started emailing every week to 10 days asking for updates etc. that I am already getting answered on this forum I just wanted some reassurance I wasn't getting played. Getting answers like I don't know, no new info, blah, blah, blah... I challenged him earlier this week and he couldn't or wouldn't tell me allocations as he said that isn't how it works. Have mentioned KFOS in several emails and he has never responded to that as if it doesn't exist. He called and left a message telling me he wanted to talk to me about my "order" earlier when I suspected they no longer had it. In the email I sent just prior to that I said I wanted to verify exactly what was on it because I never got a complete and itemized order only a K!A customer number when I put down my deposit. He still has not responded to that last email which was very specific, only the phone call and I really want a written response. I am to the point of ordering from a different dealer but afraid I am probably a year out on what I would like. Very frustrating! Don't need a car immediately I have a bullet proof 2009 Mercury Grand Marquis that is still going strong. Just ready for the new tech and get back to a SUV.
Click to expand...
All your doing is pissing off the G.M. or whoever your in contact with. Wait till it comes in and they tell you ..."sir, the price has gone up 5k,". So don't be in such a hurry. I ordered mine on Jan 14th, I contact my dealer once a month. He tells me nothing...he and every dealer don't have a clue. So sit back, and hold on to your money for a while....
 
Mweiland said:
Got some Updated info on the 2021
Click to expand...
Let’s go! Love the build mix! 36% SX— 29% EX
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Did the original Black Edition package name not test well with the most recent focus groups for the name change to Nightfall?! Jeeze
 
.
 
Smallworld said:
Not sure about the 21s black rims, I think the 20s black rims looked better
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Agreed to each their own but I rather SX wheel than Nightfall wheel.. Nightfall looks more off road type
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Smallworld said:
Do you know what the wheel pattern

do you know if the black wheels on the SXP (no blackout edition) will be the same kind as the black wheels on the blackout option ?
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The SX wheels are the same.. these wheels are on the blackout/nightfall edition
 
Are there any dealers that are currently taking orders for 2021 Tellurides? I'm in NJ and can't seem to find any
 
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