Order to delivery time

[Familyman20]

You know they are making a GOOD MARGIN on the Nightfall option. The items in that option can's cost them even $400. vs. $1295. To me that is one profitable "add-on."

True. On the window stickers with the EX prestige packages combined now with the nightfall package you're technically paying for two sets of wheel upgrades. Lol I mean I get it, but for me its hard to swallow when its right there in your face in black and white print.

 

[Jadyas]

I dont get how orders are not open yet and i see an sx with nightfall and prestige package coming to Michigan! Ive seen the nightfall packages coming as allocations, but with prestige that sounds like a special order!

 

[MarcinTexas]

I dont get how orders are not open yet and i see an sx with nightfall and prestige package coming to Michigan! Ive seen the nightfall packages coming as allocations, but with prestige that sounds like a special order!

What we are seeing is KIA building cars for dealer inventory so they have product unsold on dealer lots as the 2021 model year goes official on KIA.com. Mistake by KIA if you ask me as people are finding them and pre-buying them - so they will just be vehicles that are pre-sold - like everything else. The only solution for KIA is to get production back up to pre-COVID levels and focus on clearing their backlog ASAP. Don't build a single inventory vehicle until the backlog is clear. But it doesn't appear they are doing that. Honestly - with the EX, SX and SXP trims having the longest wait - I don't understand why they don't switch production to only those trims until the backlog is completed.

 

[Jadyas]

@MarcinTexas There are almost 1000 new vins created in the last 2 days. You dont think they’re back on their precovid schedule? I thought by now they’re done with the 2020 orders.

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[BTMFL82]

@MarcinTexas There are almost 1000 new vins created in the last 2 days. You dont think they’re back on their precovid schedule? I thought by now they’re done with the 2020 orders.

Don't believe they are done with 2020 orders. I ordered in early March. Told in mid-June I was converted to a 2021 with an ETA of 8/21. I have not seen my VIN yet.

 

[MarcinTexas]

@MarcinTexas There are almost 1000 new vins created in the last 2 days. You dont think they’re back on their precovid schedule? I thought by now they’re done with the 2020 orders.

They have 907 new VINs this week - a little over 300/day. That equates to approximately 72,560/year. Pre-COVID - they were on pace to produce over 80K a year but they have an internal target of 100K/year. To hit that level - they need to consistently hit 416/day. KIA is still having supplier issues with some of their interior trim colors - so not all trims can be produced yet.

So - no - we aren't there yet. Getting close - but not quite there. The plant has yet (even pre-COVID) to consistently achieve a 100K/year target production levels. And they have lots of other challenges besides supply chain - they are gearing up for the new K5 and Sorento.

 

[MarcinTexas]

Don't believe they are done with 2020 orders. I ordered in early March. Told in mid-June I was converted to a 2021 with an ETA of 8/21. I have not seen my VIN yet.

Agreed. Probably another few weeks until the last 2020 converted units are completed.

 

[Wkradem]

Do they create the vin's before they produce the car. If the vin is created after production then you really can't count the 907 vehicles created this week as 3 full days of production seeing as we are only halfway thru the production day.

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[mgoblue]

Probably controversial take - Kia is doing the right thing by focusing on dealer inventory.

Realize that a lot of you are waiting on orders, some of you for a long time. But in my time lurking here it feels like most of the issues are due to (a) bad dealers who don't manage orders properly, (b) good dealers who have taken on way more orders than they can fill right away, or (c) the COVID shutdown. All of those things are affecting how a small subset of customers are getting their Tellurides, but to be frank they are not part of the broad macro strategy for Kia.

I am theorizing here, but my assumptions are that Kia aspires to be a mainstream brand, has a large marketing budget behind the Telluride, and has internal metrics and milestones that they need to hit. They are not going to get there by focusing on a subset of SXP orders for an enthusiast community (let's be real - this forum is at best 1% of their target 100k volume?). They are going to get there by putting Tellurides on dealer lots - including lower trim levels that are useful for test drives and attract all types of buyers to their brand, not just those with deep pockets. Inventory on hand drives foot traffic into dealerships (remember, those guys are hurting too), can help convert sales of other models, and helps quickly eliminate the perception of a sold out and/or marked up vehicle, neither which is good for driving sales over the long run. Finally, if they are in fact planning a big marketing push (think TV ads, FB, etc) then they would want as much inventory out there as possible.

Yes its true some of that inventory is getting scooped up before it hits lots. But some of it is not (have talked to a handful of dealers who have lots of unclaimed non-SX units), and if anything it motivates them to produce even more dealer inventory so that some of the units actually make it to the lot.

It sucks for some of you, I get it, but this is just to say I can understand why Kia is doing what it is and why it will continue to do so. Hope those of you who've been stuck in limbo for a bit get your situations resolved soon.

 

[Jadyas]

Do they create the vin's before they produce the car. If the vin is created after production then you really can't count the 907 vehicles created this week as 3 full days of production seeing as we are only halfway thru the production day.

Vin is created first thing before they start making the car

 

[MarcinTexas]

Do they create the vin's before they produce the car. If the vin is created after production then you really can't count the 907 vehicles created this week as 3 full days of production seeing as we are only halfway thru the production day.

Look at the telly stats link for historical reference. They typically post VINs every week day when in normal production. Monday's VINs rolled into Tuesday's totals. VINs are released throughout the day as vehicles are rolled off the line. If they don't get captured during the day - a clean up at night adds the ones missed from the prior day - which can artificially inflate the daily count.

 

[lucky21]

I was just emailed a copy of an allocation commitment report for my T-ride order. Its an Ebony Black/Gray. SXP+T....MSRP @ $50,045. It listed my name as the customer.

It has an ETA of 8/21/20.

I looked on fail cat and didnt see my car yet listed.

It's like fishing.......I got a nibble on the line.....Just waiting to set the hook!

Anyone here know the next step for this order? Thanx

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[lucky21]

Look at the telly stats link for historical reference. They typically post VINs every week day when in normal production. Monday's VINs rolled into Tuesday's totals. VINs are released throughout the day as vehicles are rolled off the line. If they don't get captured during the day - a clean up at night adds the ones missed from the prior day - which can artificially inflate the daily count.

Marc.....did you ever get your SUV?......or u still waiting?

 

[alexdrums]

It has an ETA of 8/21. Anyone here know the next step for this order? Thanx

They will build your Telly. Should happen within the next two weeks.

 

[MarcinTexas]

Marc.....did you ever get your SUV?......or u still waiting?

No still waiting. Hopefully when KFOS releases allocations this month I will finally get picked up. I am next in line for an SXP allocation at my dealership. Been working with @StephenCantrelle

 

[MarcinTexas]

I was just emailed a copy of an allocation commitment report for my T-ride order. Its an Ebony Black/Gray. SXP+T....MSRP @ $50,045. It listed my name as the customer.

It has an ETA of 8/21/20.

I looked on fail cat and didnt see my car yet listed.

It's like fishing.......I got a nibble on the line.....Just waiting to set the hook!

Anyone here know the next step for this order? Thanx

Was yours one of the 2020's converted to 2021 production?

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[BTMFL82]

Probably controversial take - Kia is doing the right thing by focusing on dealer inventory.

Realize that a lot of you are waiting on orders, some of you for a long time. But in my time lurking here it feels like most of the issues are due to (a) bad dealers who don't manage orders properly, (b) good dealers who have taken on way more orders than they can fill right away, or (c) the COVID shutdown. All of those things are affecting how a small subset of customers are getting their Tellurides, but to be frank they are not part of the broad macro strategy for Kia.

I am theorizing here, but my assumptions are that Kia aspires to be a mainstream brand, has a large marketing budget behind the Telluride, and has internal metrics and milestones that they need to hit. They are not going to get there by focusing on a subset of SXP orders for an enthusiast community (let's be real - this forum is at best 1% of their target 100k volume?). They are going to get there by putting Tellurides on dealer lots - including lower trim levels that are useful for test drives and attract all types of buyers to their brand, not just those with deep pockets. Inventory on hand drives foot traffic into dealerships (remember, those guys are hurting too), can help convert sales of other models, and helps quickly eliminate the perception of a sold out and/or marked up vehicle, neither which is good for driving sales over the long run. Finally, if they are in fact planning a big marketing push (think TV ads, FB, etc) then they would want as much inventory out there as possible.

Yes its true some of that inventory is getting scooped up before it hits lots. But some of it is not (have talked to a handful of dealers who have lots of unclaimed non-SX units), and if anything it motivates them to produce even more dealer inventory so that some of the units actually make it to the lot.

It sucks for some of you, I get it, but this is just to say I can understand why Kia is doing what it is and why it will continue to do so. Hope those of you who've been stuck in limbo for a bit get your situations resolved soon.

AGREED!!!! And I have been waiting a while (although not as long as some). Kia has got to get vehicles on dealer lots to try and get ahead of the curve.

 

[Familyman20]

Agreed here too on some of those very good points. They've got to get ahead of the supply deficit as any successful business model would dictate.
I suggested in another thread this could be a another reason/purpose behind why KIA pulled back on their lease and financing incentives for 2021Tellurides starting this week. Slow the sales or the foot traffic at the dealerships to buy time and get more inventory on the lots.
Unfortunately I don't believe we'll see supply and dealer addendums level off for another year or so. Its just that good of a vehicle for the American suv market.

 

[MarcinTexas]

Probably controversial take - Kia is doing the right thing by focusing on dealer inventory.

Realize that a lot of you are waiting on orders, some of you for a long time. But in my time lurking here it feels like most of the issues are due to (a) bad dealers who don't manage orders properly, (b) good dealers who have taken on way more orders than they can fill right away, or (c) the COVID shutdown. All of those things are affecting how a small subset of customers are getting their Tellurides, but to be frank they are not part of the broad macro strategy for Kia.

You couldn't be more wrong. Right now on cars.com there are only 570 Tellurides on dealer lots across the nation. This isn't affecting a small subset of buyers. It is affecting nearly all Telluride buyers. 570 units of a vehicle is so low - there might as well be zero units.

I am theorizing here, but my assumptions are that Kia aspires to be a mainstream brand, has a large marketing budget behind the Telluride, and has internal metrics and milestones that they need to hit. They are not going to get there by focusing on a subset of SXP orders for an enthusiast community (let's be real - this forum is at best 1% of their target 100k volume?). They are going to get there by putting Tellurides on dealer lots - including lower trim levels that are useful for test drives and attract all types of buyers to their brand, not just those with deep pockets. Inventory on hand drives foot traffic into dealerships (remember, those guys are hurting too), can help convert sales of other models, and helps quickly eliminate the perception of a sold out and/or marked up vehicle, neither which is good for driving sales over the long run. Finally, if they are in fact planning a big marketing push (think TV ads, FB, etc) then they would want as much inventory out there as possible.

I hate to break it to you but te SX/SXP buyer isn't some small subset of Telluride buyers. The forum has nearly 11,000 members - which is almost 11% of their annual sales target and about 13% of total production. KIA is ramping up production of those trims to approximately 30% (@StephenCantrelle correct me if I am wrong here) for 2021 because demand for those models has been off the charts. The demand for Tellurides across the country has been especially strong for the EX and SX trims. Not having a tester to drive isn't inhibiting orders. People are ordering them sight unseen. Plain and simple - KIA can't produce them fast enough.

Yes its true some of that inventory is getting scooped up before it hits lots. But some of it is not (have talked to a handful of dealers who have lots of unclaimed non-SX units), and if anything it motivates them to produce even more dealer inventory so that some of the units actually make it to the lot.

It sucks for some of you, I get it, but this is just to say I can understand why Kia is doing what it is and why it will continue to do so. Hope those of you who've been stuck in limbo for a bit get your situations resolved soon.

Our situation won't get resolved until KIA starts meeting customer demand especially for the EX and SX trims.

 

[mgoblue]

I think we're saying a lot of the same things, just approaching it differently.

570 units of a vehicle is so low - there might as well be zero units.

You're right - it's way too low! The only way to solve that is to crank them out and push them into the network. That has some tradeoffs against the custom order pipeline but I'm saying that it's a necessary decision for the exact reason you state.

I hate to break it to you but te SX/SXP buyer isn't some small subset of Telluride buyers

And I'm not disagreeing with the demand for SX - apologies if it came off that way. I think the demand is real (I myself want an SX), I just again think it's in Kia's overall interest to meet that demand with even more dealer inventory, where common configurations can be bought off the lot, rather than focusing only on one off customer orders.

My subset comment referred to the custom orders being placed by the folks here. We're clearly very passionate enthusiasts and highly specific about what we want, but we are the exception not the norm. The regular, mass-market consumer sees an ad or one on the road, stops into a dealer, and picks one off the lot. Kia is way more like Ford than Tesla and is going to make its production decisions from that lens.