2020 Telluride transmission recall (June ‘20)

[TX Telluride]

Hey fellow owners,

I just had the lovely experience of Kia calling me to tell me they need to replace my entire transmission on my Telluride I bought on 5.25.20. Luckily they said that only 3 VINs may have this problem. They said the problem can induce vibrations while driving due to something wrong with the transmission. They also said that for the inconvenience of having to replace the entire transmission, they said something along the lines of “we will offer you something to offset the inconvenience.”

Anyone else encounter this problem? (well, sounds like only 2 other people in the world)

Any ideas of what I should as for as a trade-off for this inconvenience?

Thanks in advance!

 

[MarcinTexas]

Hey fellow owners,

I just had the lovely experience of Kia calling me to tell me they need to replace my entire transmission on my Telluride I bought on 5.25.20. Luckily they said that only 3 VINs may have this problem. They said the problem can induce vibrations while driving due to something wrong with the transmission. They also said that for the inconvenience of having to replace the entire transmission, they said something along the lines of “we will offer you something to offset the inconvenience.”

Anyone else encounter this problem? (well, sounds like only 2 other people in the world)

Any ideas of what I should as for as a trade-off for this inconvenience?

Thanks in advance!

Proactive replacement. While inconvenient - got to give credit where credit is due.

 

[mdineen]

Any ideas of what I should as for as a trade-off for this inconvenience?

Other than a loaner car, no. Perhaps an accessory you do have....hit em up for fob remote start that the 21's will have....lol.

 

[jenfowler78]

Maybe ask for a free lifetime UVO subscription. But seriously, it sucks that you just got it but awesome that they're being proactive and doing the right thing.

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[StormDB]

That really stinks. I’d be livid. How did this get by their quality checks? Moreover, how do they know there are three, and only three, VINs that are potentially affected. Sounds like a major failure on their part. I agree, demand a lifetime UVO subscription. I’d also ask for some sort of Kia corporate concierge - who knows what may get screwed up when they go to replace the transmission, and it’d be nice to have someone from the mothership to help avoid fighting with a dealer about whether it’s related. Heck, maybe ask for a replacement Telluride. Let them do something else with yours.