Anyone buy an extended warranty on the Telluride?

[jw_tx21]

I am interested as well, got SXP. Let see what price and deductible you are offering with miles/years. The best I found was platinum plan $0 deductible 10years/100000 miles for $1300 something.

Where did you find this coverage?

 

[TxAggie]

The Extended Vehicle Protection Plan from KIA of Muncie is attached. Please let me know if you can not open the attachment. This is for "Platinum" coverage Only. We have included a 1-800 Number for those of you that have specific questions regarding what is covered or what not might be covered. Please let the consultant you are speaking with know that you are working with "KIA of Muncie" If I can do anything further please do not hesitate to contact me by email. Thank You for considering KIA of Muncie.

Thank you for putting this together Jason. This is exactly what I was looking for. Whenever my Telluride finally arrives, I'll have a number to compare to what the selling dealership is offering. You can probably expect a call from me in the future.

 

[arckal]

Where did you find this coverage?

We had the same concerns about a brand new vehicle so purchased the extended warranty. Our premium was $1,366 for the Platinum level with zero deductible. We downloaded the actual contract from http://jmtc.info/S9881. The contract permits the purchaser to cancel within 30 days with no penalty. Cancel between 30 and 60 days results in a modest $50 admin fee. Each state has amendments to the contract.

Here @NewMexico posted a couple of days ago. It's same as Jason is offering but less money (around $140 lesser).

 

[dropmmm]

The Extended Vehicle Protection Plan from KIA of Muncie is attached. Please let me know if you can not open the attachment. This is for "Platinum" coverage Only. We have included a 1-800 Number for those of you that have specific questions regarding what is covered or what not might be covered. Please let the consultant you are speaking with know that you are working with "KIA of Muncie" If I can do anything further please do not hesitate to contact me by email. Thank You for considering KIA of Muncie.

Thank You Jason for putting this together. How can we go about purchasing?

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[Lucas & Craig]

Thank You Jason for putting this together. How can we go about purchasing?

It would be best to send me an email with contact information. Thank you.

 

[sdbonez]

Much appreciated, Jason - exactly what I was looking for. Now I just need the Telluride lol

 

[Crawldad]

I emailed Jason yesterday and received a reply that they are closed and Craig will be contacting me today. Just wondering if anyone here has bought this warranty yet?

 

[ucinn]

I haven't yet, still waiting for mine to come in which I oredered through them. It's a decent price for it, but I have never bought an extended warranty so don't know if I will this time or not. I might since we're expecting for this one to last us through the rest of our years.

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[Crawldad]

Same here we joke that this is our armageddon car, of course we said that about the last one LOL. I'll probably be buying this since we plan on keeping this one.

 

[khurram_jvd]

When i bought my telly and started to realize how much electronic components r involved and repair cost of small things will end up paying more than what u will pay for warranty..so i bought it for $1600 100,000/10 yrs..

 

[bogie]

Glad someone picked up my idea and ran with it...

I have to wait until tomorrow to review on a pc... mobile device won't cut it...

Based on others replies - looks like 10 yrs / 100k... any chance of longer term?...

 

[Lucas & Craig]

Glad someone picked up my idea and ran with it...

I have to wait until tomorrow to review on a pc... mobile device won't cut it...

Based on others replies - looks like 10 yrs / 100k... any chance of longer term?...

Yes... We can go longer.

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[bogie]

I'll look for your contact info tomorrow to discuss further

 

[Burghfan]

Here’s the paperwork from the maintenance plan that I was offered. I was told that oil changes were required every 3-4K miles. I questioned this because my BMW was every 10k. He insisted the engine wasn’t as advanced as BMW and still needed to be changed every 3-4k. The finance manager justified the cost of the plan by saying that it paid for itself just in oil changes alone based on the math of needing 5 oil changes a year (1 oil change every 3,000 miles @ 15,000 miles per year). I think he said that each oil change cost something like $100 each, so I’d be getting the equivalent of $500 of benefits every year. This plan would pay for itself in just over 3 years but I’d be covered for 6 years. To be honest, I haven’t paid for an oil change in the last 13 years since I’ve only owned BMW’s that included them at no cost and a Volvo that I got rid of at 10k miles. (Traded it in for the Telluride).

When I got home, I see that the owners manual says oil changes are needed only every 7,500 miles. When I confronted finance manager about this, he told me he said that he only suggested oil changes are needed every 3-4K miles. I responded that we both knew what he says because I questioned it at the time and reiterated the nonsense of needing them every 3-4K.

As you can see from the attached paperwork, this specific plan that was checked isn’t even eligible for oil changes less than they 7,500 miles interval. Even though there is that option for getting them every 3,000 miles. So he was selling me the benefits of the highest premium plan but actually selling me the one with the least benefits, hoping that I wouldn’t notice the difference.

Btw, I never saw this document until I got home. He had me sign an iPad with just a signature box, so I never reviewed this written document. Once I got the car, I was told that printed copies for the maintenance & extended warranty plans were already in my glove box. My bad for not immediately looking at the paperwork. I had a hungry & tired 2 year old with me and we had spent over 2 hours in the finance managers office so I was ready to start the drive home.

I’ve also attached the cancellation form that took over a week for me to receive. It looks like a bad photocopy from a form that was previously used but then used “white out” in the answer lines. It doesn’t even refer to Kia or have the contact info for Fidelity Warranty Services. I filled out the form and saved to PDF, then emailed it a total of 3 different times over a 10 day period requesting acknowledgment of receipt and processing of the cancellation. I sent to the finance manager and copied his assistant plus the General Manager. The last time, I actually sent directly to the GM but NEVER received and acknowledgment that the dealership received it.
So today, I drove the 52 miles to the dealership and found my salesperson who found a finance manager to sign it and gave me a copy for my records. He also asked the GM to speak with me about the service I had received from finance but she refused. He said she simply put the signed form in the box for the office manager to (hopefully) process on Monday.

I’ll post the extended warranty paperwork separately.

That's insane!

 

[dropmmm]

Good Evening All,

Just want to thank Jason And Craig from Kia Of Muncie. I just purchased my Extended Warranty. Craig was in constant contact from beginning to end. Very professional and a pleasure to deal with.

 

[KIAconvert]

Good Evening All,

Just want to thank Jason And Craig from Kia Of Muncie. I just purchased my Extended Warranty. Craig was in constant contact from beginning to end. Very professional and a pleasure to deal with.

That’s great to hear! I’m thinking of pulling the trigger tomorrow.

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[Crawldad]

That’s great to hear! I’m thinking of pulling the trigger tomorrow.

Same here. I sent Craig my info yesterday and am waiting to hear back today.

 

[Lucas & Craig]

Same here. I sent Craig my info yesterday and am waiting to hear back today.

Craig is off on Wednesday but you will hear from him tomorrow.

 

[KIAconvert]

Craig is off on Wednesday but you will hear from him tomorrow.

Hi Jason, Are you able to take care of my warranty purchase or should I wait to talk to Craig tomorrow?

 

[Lucas & Craig]

Hi Jason, Are you able to take care of my warranty purchase or should I wait to talk to Craig tomorrow?

Please wait till tomorrow