Clay cooley kia service department

[garyjuergens]

Called yesterday to ask if the services I wanted to have done on my car could be done in a day. Service couldn't answer, said bring it in as early as possible. I brought the car in, used the dropbox. Service advisor calls me, leaves a message, I can't reach them till the sales dept arrives to man the phone tree, no numbers were give that directly access.

More importantly, they say I need a diagnosis.. and there is a two week wait for that... and that I have to leave the car there for two weeks to get them to look at it. No loaner. I asked.. there is no way to schedule the day that they look at it.. answer was no, car has to be there sitting.. for two weeks. Not sure how many people can afford to leave their car for two weeks. I imagine that number is low.

 

[TellmeyourWHAT?]

I asked.. there is no way to schedule the day that they look at it.. answer was no, car has to be there sitting.. for two weeks. Not sure how many people can afford to leave their car for two weeks. I imagine that number is low.

Tell them to stick it ...... aw, you know the rest! heh