Excessive oil consumption

[Point37]

Is there a set of VINs that this happens to? So far I haven't had this happen to my Telluride.

no...hit and miss...and if you don't do you own oil changes you'll never know cause the dealer and the quick oil change places aren't measuring what is coming out...i usually drain it back into the jug it came out of so i can roughly measure it

 

[AbiBuch]

I AM EXPERIENCING THE SAME EXACT THING!! My 2020 Telluride started to rattle and act strange when approaching a stop sign. I remember someone told me to always keep a quart of oil in the back because it drinks it fast… I do. When I got home after feeling & hearing the car at the stop sign, I checked the oil and it was bone dry…. NO engine light, warning, oil light… nothing! It’s April AND my next oil change is in July through Kia… I called & “he never heard of this happening” and I can get an oil consumption test at my expense…. I pay for extended power train warranty… why should I have to pay for anything on a car that clearly has something is wrong, and a car I have had LESS than a year!!!!!!

We have had the same issue with ours, this is the second time, had to put 5.5 quarts in it! I have the oil changed regularly, this second time no warning light came on. I’m afraid that it has damaged the engine.

 

[Point37]

I AM EXPERIENCING THE SAME EXACT THING!! My 2020 Telluride started to rattle and act strange when approaching a stop sign. I remember someone told me to always keep a quart of oil in the back because it drinks it fast… I do. When I got home after feeling & hearing the car at the stop sign, I checked the oil and it was bone dry…. NO engine light, warning, oil light… nothing! It’s April AND my next oil change is in July through Kia… I called & “he never heard of this happening” and I can get an oil consumption test at my expense…. I pay for extended power train warranty… why should I have to pay for anything on a car that clearly has something is wrong, and a car I have had LESS than a year!!!!!!

sounds like they are feeding you a line of bs...i think what they say is 1k miles per quart is "normal consumption" which is also bs...as far as paying for an oil consumption test...how does the test even work?...do they do an oil change first or do they just top off the oil, take a photo of the dipstick and then tape off the filler cap and have you come back in 1k miles?...they make you pay for something that is potentially a warranty item?...do they plan to reimburse you after it fails the test?

 

[Kate the skate]

What model years are affected? 21\22 or 21-24?

Mine is a 2020

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[Kate the skate]

I AM EXPERIENCING THE SAME EXACT THING!! My 2020 Telluride started to rattle and act strange when approaching a stop sign. I remember someone told me to always keep a quart of oil in the back because it drinks it fast… I do. When I got home after feeling & hearing the car at the stop sign, I checked the oil and it was bone dry…. NO engine light, warning, oil light… nothing! It’s April AND my next oil change is in July through Kia… I called & “he never heard of this happening” and I can get an oil consumption test at my expense…. I pay for extended power train warranty… why should I have to pay for anything on a car that clearly has something is wrong, and a car I have had LESS than a year!!!!!!

sounds like they are feeding you a line of bs...i think what they say is 1k miles per quart is "normal consumption" which is also bs...as far as paying for an oil consumption test...how does the test even work?...do they do an oil change first or do they just top off the oil, take a photo of the dipstick and then tape off the filler cap and have you come back in 1k miles?...they make you pay for something that is potentially a warranty item?...do they plan to reimburse you after it fails the test?

Is your car still under the 100,000 warranty, if so it’s Kia’s issue, you should not have to pay for anything and they should supply a loaner while yours is being fixed.

 

[Dillion84]

Is your car still under the 100,000 warranty, if so it’s Kia’s issue, you should not have to pay for anything and they should supply a loaner while yours is being fixed.

The “test” is merely a new oil change, so about $80. Then they have you come back in and the check how much oil has burned. I believe they check by eyeing the dipstick generally, but Kia corporate couldn’t give me any specified protocol for how to check it, they just rely on the technicians at the dealership to make the call.

I will say that I thought mine was consuming a ton, but I would always check after warming the engine up and so the oil hasn’t dripped back into the pan. It would read much lower than if I waited 20 min and checked again after all the oil had settled.

 

[Kate the skate]

The “test” is merely a new oil change, so about $80. Then they have you come back in and the check how much oil has burned. I believe they check by eyeing the dipstick generally, but Kia corporate couldn’t give me any specified protocol for how to check it, they just rely on the technicians at the dealership to make the call.

I will say that I thought mine was consuming a ton, but I would always check after warming the engine up and so the oil hasn’t dripped back into the pan. It would read much lower than if I waited 20 min and checked again after all the oil had settled.

if It’s still under warranty I would urge you to have them do the test, as a new engine is costly. They fill it to the proper level, mark it so it’s tamper proof and you come back at 1000 miles and they drs8n a recheck it. There should be no cost to you if it’s still under warranty.

 

[Point37]

The “test” is merely a new oil change, so about $80. Then they have you come back in and the check how much oil has burned. I believe they check by eyeing the dipstick generally, but Kia corporate couldn’t give me any specified protocol for how to check it, they just rely on the technicians at the dealership to make the call.

sounds like a bs way of measuring oil consumption as well...it should be re-drained into a graduated container and measured...it's hard enough to read a dipstick and it's not like the dipstick is graduated to tell you how many quarts are in there...the pan is not uniformly shaped so even if you divide the dipstick into equal sections it doesn't mean that it's the correct reading...and do you think a tech is going to tell you how bad it is or just say the oil consumption is "normal"...on one hand they may want the money from corporate on the other hand they may have too many engine swaps to do that they blow you off and make you come back and pay another $80 to do it again and then say they will replace your engine when they are not so swamped...i don't trust stealerships

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[barwick11]

Yeah, not impressed with Kia or their dealers on this issue. It's gone on so long with so many other cars too that it's beyond plausible deniability. The longer it goes on, the worse PR it gets for corporate.

 

[Rattnroll]

Orange County car dealership faces lawsuit for reporting loaned out car as stolen

Officers pulled over Jamie Rodgers after the dealership accidentally reported the car they loaned to him as stolen.

www.cbsnews.com

Link above for a story where a California man was driving to work in a vehicle loaned to him by Car Pros Kia of Huntington Beach, CA where the dealership lost the paperwork noting where it was loaned out to the customer, as it was about 3 years ago so could be for a Telluride recall or different Kia recall, and was pulled over by the sheriff's office as the dealership mistakenly reported the loaner vehicle as stolen. This is a scary watch as definitely feel bad for this guy and he is now suing the dealership for falsely reporting the loaner vehicle as stolen. Another example of Kia dealerships not doing paperwork correctly which could have cost the man his life as they reported the vehicle as stolen and he was armed and dangerous. He has a family with 2 kids but the article does not say what kind of vehicle was in for recall or warranty repairs that he had the loaner vehicle for but if you get a loaner vehicle from your Kia dealership, please hang on to the paperwork they give you stating you are authorized to drive the loaner car as at least you would have proof you didn't steal the vehicle. In the video, you will notice his loaner vehicle is a Kia Sportage.

 

[AbiBuch]

The “test” is merely a new oil change, so about $80. Then they have you come back in and the check how much oil has burned. I believe they check by eyeing the dipstick generally, but Kia corporate couldn’t give me any specified protocol for how to check it, they just rely on the technicians at the dealership to make the call.

I will say that I thought mine was consuming a ton, but I would always check after warming the engine up and so the oil hasn’t dripped back into the pan. It would read much lower than if I waited 20 min and checked again after all the oil had settled.

The test is $190. They check it, fill it up, then you come back every couple weeks and they see how much it’s used.

 

[AbiBuch]

Is your car still under the 100,000 warranty, if so it’s Kia’s issue, you should not have to pay for anything and they should supply a loaner while yours is being fixed.

It is under 100k, and I pay for extended warranty but I bought it USED from them. Only applies to brand new cars. Still covers engine problems but this oil consumption issue isn’t covered in that… Hm, go figure.
I don’t understand bc without oil, engine won’t run. It burned 3 quarts in 2 weeks, no leaks

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[Kate the skate]

The test is $190. They check it, fill it up, then you come back every couple weeks and they see how much it’s used.

 

[Kate the skate]

There was no fee for us, oil change and come back at 1000 miles and they check the level.

We ended up with a new factory crate engine.

 

[Kate the skate]

It is under 100k, and I pay for extended warranty but I bought it USED from them. Only applies to brand new cars. Still covers engine problems but this oil consumption issue isn’t covered in that… Hm, go figure.
I don’t understand bc without oil, engine won’t run. It burned 3 quarts in 2 weeks, no leaks

I would contact KIA corporate, or another dealer, sounds like they are jacking you around.

 

[Texan79423]

I have a new 2024 is there a issue with the 2024 model? Dealer checked and mine did not have the recall for the lifter recall or any recalls.

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[Williamtell]

Seems to be the 2020 model year cars with this issue

 

[drizzt]

Interesting video on Valvoline's new Restore and Protect engine oil for those of you with engine oil consumption.

EDIT: Some positive Amazon reviews. I don't have oil consumption issue yet, but I'm considering restore and protect at 60k, 90k, 12k, etc.

 

[ganseg]

I like the special oil in the video for a car that is not under warranty, but while in warranty I try to avoid giving Kia any excuses. I do dealer oil changes every 5000 miles and pay extra for full synthetic. People with more short trips should change it more often. On previous cars I used to change oil every 10,000 on top quality oil and filter, but it is a new disposable world with direct injection and poor manufacturing standards. As examples, other Kia/Hyundai engines have had oil passages fill with metal shavings and our Telluride's are being recalled for improperly installed driveshaft assembly (which should not be fixed by automatically applying the parking brake. Why wouldn't they go in and properly install? But that is another thread.)

 

[HBMaGneT]

2023 Palisade that uses the same engine with 20k miles. No oil burned between 5k OCI. I use Shell Rotella T6 5W30 or 5W30 HM full synthetic during the summer. Kirkland 5W30 over the winter.