I had purchased some white carbon fiber with black lettering replacement badges and telluride wheel cap replacements. I received white with chrome instead and I emailed and received a fast reply with a return label and the correct ones were sent out the same day. So even though a mistake was made it was corrected very professionally, easily, and very quickly. I couldn't be happier with my purchases and the customer service I received. I would highly recommend the anyone who is interested in new emblems to check out the telluride store. Thanks again for everything. This website has been a great place for learning stuff about the telluride and seeing others as well.