Got a call from Ken 2 weeks ago, said my order came in, did not see it anywhere on fail cat. Went to dealer sure enough it was missing Nightfall and folding cargo mat. Refused the order, he let me reorder and transfer my deposit. Waited 7 months, I did tweak the order with some options ( like Nightfall ) after I originally placed the first time with no Nightfall, my tweaks did not follow up with the order, not entirely Ken's fault. The other mark up was my 2017 Honda Pilot Elite with 28K miles, Kelly has it at $36,500, the trade in manager quoted me $31,500. Morale of story do not trade in, but also expect to pay 6.25% MA sales taxes on 30K. that would be a savings of $1,800. Now waiting to see if my 2022 will turn into a 2023!