My engine has failed and is being replaced - the engine is on a boat from Korea

[eric-nyc]

I posted last week when my oil was low and dark so I brought my car into the local Kia dealership and I have been told that the upper oil pan is cracked due to a defect in workmanship or material and the the technical line says the engine is to be replaced - so there is one being shipped from Korea. Supposedly it might be here mid-January (many weeks away).

I bought this car in Connecticut while I lived in Brooklyn, NY and have since moved to Washington state.

Does anyone have any experience using the lemon law (especially for CT)?

This sucks! I am being given a loaner in the mean-time but it is super basic and doesn't really work for my large family at all.

I have called customer support and someone is supposed to call me back but nothing yet.

 

[BrendonSF]

I posted last week when my oil was low and dark so I brought my car into the local Kia dealership and I have been told that the upper oil pan is cracked due to a defect in workmanship or material and the the technical line says the engine is to be replaced - so there is one being shipped from Korea. Supposedly it might be here mid-January (many weeks away).

I bought this car in Connecticut while I lived in Brooklyn, NY and have since moved to Washington state.

Does anyone have any experience using the lemon law (especially for CT)?

This sucks! I am being given a loaner in the mean-time but it is super basic and doesn't really work for my large family at all.

I have called customer support and someone is supposed to call me back but nothing yet.

Lemon laws vary by state, but are typically on for recurring issues (e.g. you try to get the same issue fixed 3 or more times). And in some states, it has to be for an item related to safety I believe.

 

[rbfromma]

This is terrible news and surely frustrating. I certainly would not be happy to be going through it myself. That being said, isn't this what we all wanted and expected from the warranty from Kia? That if anything was found to be a defect that they would replace it? One of the positive factors for buying the Kia is that there was a 10 year / 100K powertrain warranty where many other manufacturers are far lower. I am not sure I see a situation for lemon law here. Lemon law requires several attempts at fixing a particular issue without success and/or a very extended stay in the shop without meaningful progress.

 

[YAH DEF]

I posted last week when my oil was low and dark so I brought my car into the local Kia dealership and I have been told that the upper oil pan is cracked due to a defect in workmanship or material and the the technical line says the engine is to be replaced - so there is one being shipped from Korea. Supposedly it might be here mid-January (many weeks away).

I bought this car in Connecticut while I lived in Brooklyn, NY and have since moved to Washington state.

Does anyone have any experience using the lemon law (especially for CT)?

This sucks! I am being given a loaner in the mean-time but it is super basic and doesn't really work for my large family at all.

I have called customer support and someone is supposed to call me back but nothing yet.

I'm not up on my lemon laws, but I thought it meant a car that is unable to be repaired. I once bought a brand new Honda CRV that leaked oil. Took awhile to get it fixed, but it was fixed. Not a lemon situation if it's repairable.

I'm no expert though. Others will weigh in.

______________________________

 

[qwikhit]

Not sure lemon law is justified in this case. Parts availability is keeping this repair from happening sooner rather than later. It sucks for sure but Kia is stepping up here. That can’t be said for other problems.

 

[JerseySXP]

As already mentioned this will be tough to pursue via lemon laws.

If they fix the issue and it happens again...the same exact thing then yes you would be moving closer to the possibility...

Having a crack in the oil pan is god awful... especially if they want to replace the entire engine which means you might have been dripping oil for quite some time.

Hopefully there was no harm done to other vehicle components such as the transmission and the new engine will be good to go.

 

[Gwyn]

Ct is 4 attempts or 30 days or 2 unfixed safety issue.
You are under 2 years so that is good. Bad news.

1.) You will have to file in CT and you will have to do it in person. You will also have to negotiate in person. So expect 1 to 3 trips.
2.) You will have to give them 30 days to fix, but given covid, it is easy for them to claim more time.
3.) You will be given a choice of getting a replacement, which you will have to pay taxes and fees on if any. But usually they will do a straight swap. If you choose refund, you will lose the cost of accessories. You will lose interest, you will only get adjusted value. You will take the depression hit.

So If you got 40,000 dollar car with 5,000 in accessories, they only have to repay to you the 40,000.

They will also substract depreciation, which I am sure they will say 30,000 Minimum. So you are out at least 15,000 plus tax and interest.

I want to make this clear to you. You will get hosed in a lemon law. Regardless if you get a replacement or refund, you will be out thousands.

Lemon laws are only for the last resort. You should never do a lemon law unless you are dead sure you are going to end up with a car that will not run.

By the time and energy you could get it fix and turn it in on trade or sale it for more then you would get in a lemon law refund. If you do this, take the exchange, you will lose the least amount of money.

Remember lemon laws are only for the last resort. Where it is either you get something or nothing.