I know this is an old post, but can you explain where the loose wire was?Following up from a DM conversation with @Dwatts60 on this topic in case it helps someone else. He solved his problem with no trailer lights. Turns out his new to him Telluride did have the recall listed on this thread performed but it resulted in a loose wire. Panel removed, wire connection corrected and he now has brake lights on the trailer. No $450 diagnostic required.
We just bought a 2020 EX with only 19500 miles on it and I've added an aftermarket hitch and a Curt 4-wire module.
All is good, except no brake lights on any trailer I hook up and not light on my tester.
I have read for hours and can see lots of folks with the issue but can't find the exact fix for it.
I do have the 30A fuse in the box and will probably replace it with the 15A on the recall, if Kia doesn't.
The car is going onto the shop Monday for the 3 recalls it needs and a couple of other issues.
I'd like to fine the fix in case Kia doesn't want to fix it.
(FYI, I plan to check for harness pin 4 voltage tomorrow).