Struggling with my 2022 model order, what to do if it switches to a 2023?

[skeetermx1825]

I loved the look of the 2022 and placed an order for a SX Prestige package in April. Now knowing i'm very close to the 2022/2023 build cutoff what are folks in a similar situation thinking in terms of the remaining unknowns of the 2023 models? Specifically the 2023 SX Prestige Package look (We obviously know what the X-line/X-Pro models look like already) that we haven't seen very many pictures of yet....are you planning on just accepting whatever changes Kia makes for the 2023 model or do you have plans of potentially cancelling your order when more information comes out on design changes for 2023 that you don't like?

I just feel like i'm stuck not knowing if I'll get a 2022 or 2023 and can't do anything about it until Kia releases more information...

 

[AZTellurideBLK]

I loved the look of the 2022 and placed an order for a SX Prestige package in April. Now knowing i'm very close to the 2022/2023 build cutoff what are folks in a similar situation thinking in terms of the remaining unknowns of the 2023 models? Specifically the 2023 SX Prestige Package look (We obviously know what the X-line/X-Pro models look like already) that we haven't seen very many pictures of yet....are you planning on just accepting whatever changes Kia makes for the 2023 model or do you have plans of potentially cancelling your order when more information comes out on design changes for 2023 that you don't like?

I just feel like i'm stuck not knowing if I'll get a 2022 or 2023 and can't do anything about it until Kia releases more information...

I feel your pain, we ordered in Jan so hopefully, that won't be the case for us. If it does, I don't want a 2023 .. blegh! So if it comes down to that, I will have to give it some serious though.

 

[ELCapiTRAN]

'23 will be great. There will be features that you'll use that you are happy you had and the amber lights will fade away once you start driving the car. On the other hand, I have a sneaking suspicion that it wont' be that hard to retro fit the bumper and headlights.. side fenders and hood look to be exactly like 20-22 years. If that's the case the rest of the components should line up. HOPEFULLY hahaha

 

[AZTellurideBLK]

'23 will be great. There will be features that you'll use that you are happy you had and the amber lights will fade away once you start driving the car. On the other hand, I have a sneaking suspicion that it wont' be that hard to retro fit the bumper and headlights.. side fenders and hood look to be exactly like 20-22 years. If that's the case the rest of the components should line up. HOPEFULLY hahaha

I don't like the look of the 23 at all from the front. That is my issue.

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[Zachychan]

I'm waiting to see if any information comes out about the 2023 Sorento. My current order for a 2022 Telluride EX AWD Nightfall is highly likely to become a 2023 model. When comparing 2022 models, my Telly order is the exact same price as the highest tiered and optioned out Sorento, so I'd get more features and better gas mileage (which would be nice with these gas prices right now).

If the 2023 Sorento gets the dual screen setup and slightly updated climate controls while maintaining the same exterior look, I'll switch to the Sorento. But if the 2023 Telluride has ANY option to get the bumpers in the same color as the body, I'll stick with the Telluride.

 

[bhier]

Same boat here except we did place the order for one, not just waiting for KFOS to pick it up from the dealer.
If it does not get picked up then we will get a '23 and wait some more.

I do like the '23 Instrument Cluster over the '22.

 

[Yossarian]

I loved the look of the 2022 and placed an order for a SX Prestige package in April. Now knowing i'm very close to the 2022/2023 build cutoff what are folks in a similar situation thinking in terms of the remaining unknowns of the 2023 models? Specifically the 2023 SX Prestige Package look (We obviously know what the X-line/X-Pro models look like already) that we haven't seen very many pictures of yet....are you planning on just accepting whatever changes Kia makes for the 2023 model or do you have plans of potentially cancelling your order when more information comes out on design changes for 2023 that you don't like?

I just feel like i'm stuck not knowing if I'll get a 2022 or 2023 and can't do anything about it until Kia releases more information...

I can solve your problem.

Order a '23 X-Line and when you get it, let me know and we can trade. You'll get my 2022 EX-P AWD with towing package and of course, the coveted amber running lights. I'll even throw in my three-row all-weather mats and roof racks.

 

[TellmeyourWHAT?]

I just feel like i'm stuck not knowing if I'll get a 2022 or 2023 and can't do anything about it until Kia releases more information...

Join the club as by now I would bet the ranch there are hundreds with the same story. I am one of them.

I ordered my '22 SX-P + Nightfall on May 9. Who do I believe? Many on here are saying these recent orders will for sure be switched by KIA to a '23 model. My dealer is still saying I will probably get the '22 that I ordered.

KIA needs to come clean with some answers. The Tellys are all built in West Point, GA, so it doesn't take a rocket scientist to figure out just where the '22 cutoff will be. They know this NOW, and yet are staying mum with their customers. Just delaying the answer is only going to piss us off even more. I sure hope they are tuning in to this forum!

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[skeetermx1825]

talked to my salesman today, he says they haven't been told when the 2023 cutover date is and they also haven't received any 2023 pricing/model info yet, he also said they stopped taking all Telluride orders a few weeks ago (that leads me to beleive they are so backed up with orders, you're likely assured to get a 2023)... I think i'm going to cancel my April order and put in a new order for a 2023 X-Line when they start taking them again...I think this makes more sense than keeping my existing 2022 Prestige order in, not knowing what the 2023 Prestige looks like...

 

[Hangfire]

talked to my salesman today, he says they haven't been told when the 2023 cutover date is and they also haven't received any 2023 pricing/model info yet

This actually doesn't surprise me. Companies usually like to play deadlines close to the vest. What you don't want is giving a date and missing that date. Customers are usually calmer when they don't know as opposed to being told something and then finding out that's not the case. It may turn out that Kia was prepared to make adjustments based on the reception the changes received.

 

[Sparkle Girl 47]

I feel your pain, we ordered in Jan so hopefully, that won't be the case for us. If it does, I don't want a 2023 .. blegh! So if it comes down to that, I will have to give it some serious though.

Me too. I ordered in Jan 22. Don't want a 23 really. Hope I end up with a 22. Guess We'll see.

 

[ET2]

Ordering a ‘23 as soon as they let me- will be interesting to see how the trims play out. Want an X-Pro or SX and will be dumping my ‘22 S.

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[SC300ES]

Join the club as by now I would bet the ranch there are hundreds with the same story. I am one of them.

I ordered my '22 SX-P + Nightfall on May 9. Who do I believe? Many on here are saying these recent orders will for sure be switched by KIA to a '23 model. My dealer is still saying I will probably get the '22 that I ordered.

KIA needs to come clean with some answers. The Tellys are all built in West Point, GA, so it doesn't take a rocket scientist to figure out just where the '22 cutoff will be. They know this NOW, and yet are staying mum with their customers. Just delaying the answer is only going to piss us off even more. I sure hope they are tuning in to this forum!

Kia doesn't owe anyone an explanation on how to run their business and when to make announcements. Every car maker is going through the same issues.

This is just like the new Kia logo issue last year. Everyone complained and now no one cares. I don't even remember what the old logo looked like. People are now complaining about the so called "iconic" amber lights.

My point is once people start receiving the new model it's going to be fine. We can't tell how good or bad the '23 is going to be by looking at some pictures on social media. Some cars looks just ok on pictures and many times better in real life. Once people start getting their vehicles we won't even remember how the old model even looked like.

Everyone complaining about '23 should just cancel their orders to give others a chance to buy a car they will most likely enjoy.

Once the dealers know the actual timeline I'm sure everyone will be asked to make a decision whether to go on with their order and make any modifications or cancel.

 

[TellmeyourWHAT?]

Everyone complaining about '23 should just cancel their orders to give others a chance to buy a car they will most likely enjoy.

Some of your points are good, like what I highlighted above.
Others I disagree with, especially when you said "KIA doesn't owe anyone an explanation." I am forking over almost 60 grand for one of their products, so YES they owe me timely explanations on build and delivery. I could care less about the rest of the auto industry as I chose KIA.

 

[SC300ES]

You don't have a car yet. All you have is a deposit. Just as you have a right to walk away from your purchase without an explanation and until you sign the papers there is nothing.
Unfortunately these are strange times and the manufacturers and the dealers hold the advantage.

 

[SaddieTaz]

Same boat here. I ordered my EX-P last month. I'd be happy for either '22 or '23. I feel the exterior of "23 is worse than '22. Dropping the iconic amber DRL is the worst move. On the other hand, '23 offers better interior. Two big dual screens look damn cool. More safety features are big plus. USB-C charging ports are another thumb up. One thing I am not 100% sure is the '23 smart hand-free tailgate can do both auto open and auto close while '22 can only do auto open.

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[TellmeyourWHAT?]

I feel the exterior of "23 is worse than '22. Dropping the iconic amber DRL is the worst move.

I feel differently - the more I have looked at the pictures and videos of the new '23, the more I like the modest changes to the exterior. And I agree with you that the interior changes, including the new safety changes, are . If my order turns into a '23, I will be a happy camper - all except for the fact that I will be forced into buying an X-Line to keep the Nightfall. I have no need for anything "off-road", and do not want the almost half inch height added on, especially considering my wife is handicapped. So, I will have a decision to make on that model.

 

[TellmeyourWHAT?]

You don't have a car yet. All you have is a deposit. Just as you have a right to walk away from your purchase without an explanation and until you sign the papers there is nothing.
Unfortunately these are strange times and the manufacturers and the dealers hold the advantage.

I have to ask - why are you defending this chaos? Are you an employee?

Yes I have a right to walk away, but I am a CUSTOMER. And while this is my first KIA purchase, I plan to be a loyal one. As I said to begin with, KIA knows the date the switchover will begin, and they lose nothing by disclosing it.

 

[NDBlackEX]

KIA knows the date the switchover will begin, and they lose nothing by disclosing it.

But maybe they don't. There are many factors (particularly with the supply chain issues) they may still be evaluating. The availability of parts to finish the model year run could be undetermined.

I'll say this: You've been on here for like a hot second, @SC300ES has been on here and active basically since the vehicle was released. Many of us have been through all the model year changes. We may not have the answers but have watched this stuff go down for years so we've got the experience.

You may not like what you're hearing but these long time members are spitting truth, they've seen this movie and the sequel before and they've seen how people react. Production issues are no longer just a Kia Telluride issue. People are waiting just as long for Ford products as they are the Telluride. People are just as upset about the lack of information. The manufacturers are going to under promise and over deliver because they continue to have setbacks.

This is the way of the world right now. If you are just recently jumping into the car buying scene for the first time in a while, you had better educate yourself because it's a lot different than the last time you bought one.

So, no one is "defending the chaos" here. We've been watching this stuff for years and are simply trying to educate the newbies. That's why you're here right? Or are you just looking for an outlet to complain? If you want absolute control over what you're buying and you need to know right now, there are other vehicle models in stock on dealer lots you can drive home right away. If you really want the Telluride, you need to be patient and be prepared to put in the work to go get what you want if necessary. If you pour over this forum, you may learn how to do that. That's what I did.

 

[TellmeyourWHAT?]

"But maybe they don't. There are many factors (particularly with the supply chain issues) they may still be evaluating. The availability of parts to finish the model year run could be undetermined."

Makes sense. I carelessly forgot that even though the car is assembled in GA, many of the parts come from Asia, not the least of which is computer chips.