- Reaction score
That's too bad. The new Explorer is really quite nice. I don't see myself liking it as much as the Telluride - but it can't be denied - the CUV is very nice... Customer service is hit or miss with Ford dealers - a lot like at KIA. But I do believe KIA is doing better and better - and improving at a faster pace than Ford in this area. As far as reliability - that definitely goes to KIA...I owned a fully loaded 2015 Explorer and I’ll never go back. By 2nd year I had leaks and engine kept sputtering. Did not enjoy the service department w/ Ford either.
Hopefully it’s changed with the new models but I would be scared to get a 1st year release of their new explorer.