which dealer is that?
I went to my dealer today. Kia Gabriel West in Montreal.... to pickup my SX Telluride Gravity Gray.
At car inspection, they installed a 4-pin instead of 7-pin. So I talked to my agent about it saying specifically that I validated with him before the whole sales process and test driving the Telluride that the full tow package was indeed 7-pin. He had confirmed to me yes after supposedly checking with his accessories department...
Low and behold tonight the accessories guy tells me that Kia Canada do not have the wiring for a 7-pin. They have the 7-pin but no wiring for it in Canada. So it's a non-functional (dare I say non-legal) 7-pin.
I talked to the accessories guy and the agent, why confirm to me you can get the 7-pin if it's non-functional? Then the agent goes on to tell me one client had left the dealership with a 7-pin but that was non-functional.... but because the client hadn't asked about the wiring, too bad for him.
I'm really pissed off after thinking that 2021 Telluride had 7-pin when Canada doesn't.... Maybe wait for a 2022 Canada. I do not know.
I've never walked off a lot without my car...
Never dealt with such dishonesty...
Do not know what to do about the Telluride.... is
Palisade 7-p
Hello!
Hopefully you guys can help me out, we recently purchased a 2021 telluride Sx limited and paid extra to have the dealership instal the tow hitch receiver and 7 pin wiring set up. Upon arrival at the dealership and inspection I noted that it looks nothing like the pictures online. This mount is way below the bumper and only has 13 inches from the ground to the top of the receiver. Wondering if our dealership gave us aftermarket and not OEM. Could a Canadian owner please let me know if this is what yours looks like??