I have not submitted a complaint about dealer, but that you'd get help from that customer care web site.
I got my Telluride from Tynan's Kia in Fort Collins. It's two-hour drive, but it was worth for me. If you'd like, you can call Nicole at Tynan's and tell that Doug, a Korean guy from Colorado Springs referred her.
It’s too late for me, but I appreciate the referral.
You can find my detailed purchasing story in this post.
If you send 100 dollars extra per month u also cut down a good chunk of interest paid.
tellurideforum.org