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Order to delivery time

I ordered an SX-P gravity gray/black with tow option on 11/11/19. First ETA was 10/18, but no VIN yet, and the dealer has gone strangely silent. Question: The 2021 Telluride website has the ominous words "Coming Soon" next to the tow option (hitch + harness with no self-leveling shocks). I also do not see any new cars on Failcat with just the tow option. Does anybody know why the tow option is not available when they are producing tons of Tellurides with the tow package (hitch + harness + self-leveling shocks)? The only difference would seem to be the self-leveling shocks. When will the tow option be available? I am worried my 11+ month wait time is being further extended by this strange occurrence. Kia's terrible treatment of us long-time waiters is really unbelievable.
 
I ordered an SX-P gravity gray/black with tow option on 11/11/19. First ETA was 10/18, but no VIN yet, and the dealer has gone strangely silent. Question: The 2021 Telluride website has the ominous words "Coming Soon" next to the tow option (hitch + harness with no self-leveling shocks). I also do not see any new cars on Failcat with just the tow option. Does anybody know why the tow option is not available when they are producing tons of Tellurides with the tow package (hitch + harness + self-leveling shocks)? The only difference would seem to be the self-leveling shocks. When will the tow option be available? I am worried my 11+ month wait time is being further extended by this strange occurrence. Kia's terrible treatment of us long-time waiters is really unbelievable.
I also ordered the tow hitch & harness but the factory switched it to the Tow Package without telling the dealer or asking me. My ETA is 10/10 and my car is already at the dealer. Also, I had ordered the LED fog lights—and didn’t get them either. The fog lights were originally available at the beginning of 2021 production, but are now listed as “coming soon” along with the tow hitch & harness on the Kia build site. Another person had posted that his dealer said Kia is only putting the most common options on Tellurides now in order to clear the production backlog...whatever that means.
So my guess is you will be getting your VIN any day, and your Telly will include the tow package. Let us know what happens.
 
I also ordered the tow hitch & harness but the factory switched it to the Tow Package without telling the dealer or asking me. My ETA is 10/10 and my car is already at the dealer. Also, I had ordered the LED fog lights—and didn’t get them either. The fog lights were originally available at the beginning of 2021 production, but are now listed as “coming soon” along with the tow hitch & harness on the Kia build site. Another person had posted that his dealer said Kia is only putting the most common options on Tellurides now in order to clear the production backlog...whatever that means.
So my guess is you will be getting your VIN any day, and your Telly will include the tow package. Let us know what happens.
Thanks, very helpful. Are they going to charge you the extra $300 for the full tow package? What is the story on the free Black Friday TV?
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I am interested in ordering a vehicle for the first time. The 2021 Telluride S model is my focus. Please please please any tips and how do I start the process?
 
Thanks, very helpful. Are they going to charge you the extra $300 for the full tow package? What is the story on the free Black Friday TV?
I had to pay the difference for the tow package, and also mud flaps that were added on that I didn’t ask for. The TV was part of the Black Friday promotion Muncie had last year.
 
I had to pay the difference for the tow package, and also mud flaps that were added on that I didn’t ask for. The TV was part of the Black Friday promotion Muncie had last year.
I’d almost bet that the dealer, when ordering, put the wrong code in for the tow package. Just speculation on my part.
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Sorry, I had posted it in another post.
I’m in Vermont and it is Berlin City. Wasn’t the best experience but I think given what I’ve read here, it could’ve been a lot worse!
Did you pay MSRP @Mysteg ?
 
I am interested in ordering a vehicle for the first time. The 2021 Telluride S model is my focus. Please please please any tips and how do I start the process?
Check out this post, it should help you on your way and if you have any more questions just ask

 
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Here are the codes for the EX so yes they should have done option group 15 for Tow Package and Bench Seat. They can throw a hitch on but not the self leveling suspension[/QUOTE]
 
[View attachment 11004
Here are the codes for the EX so yes they should have done option group 15 for Tow Package and Bench Seat. They can throw a hitch on but not the self leveling suspension
Thanks Stephen, but I had just ordered the tow hitch and harness. Wasn’t TO the right code for that?
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Once the VIN is issued, how long until delivery?
 
EX Glacial White Pearl / Black Tow Pkg, Wheel Locks, Mud Guards
Ordered 7/18/20
Arrived 9/28/20 Picking up today......
Husky Floor Mats Front/2nd row
Max liner Rear Cargo Area
 




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