• THIS SECTION IS ONLY FOR DISCUSSIONS RELATING TO BUYING A TELLURIDE. PLEASE USE A DIFFERENT SECTION FOR POSTING MESSAGES ABOUT ANYTHING OTHER THAN BUYING A TELLURIDE. THANK YOU!

  • Hint: Use a descriptive title for your new message
    If you're looking for help and want to draw people in who can assist you, use a descriptive subject title when posting your message. In other words, "I need help with my SUV" could be about anything and can easily be overlooked by people who can help. However, "I need help with my transmission" will draw interest from people who can help with a transmission specific issue. Be as descriptive as you can. Please also post in the appropriate forum. The "Lounge" is for introducing yourself. If you need help with your leather interior, please post in the Interior section - and so on... This message can be closed by clicking the X in the top right corner.
  • Car enthusiast? Join us on Cars Connected! iOS | Android | Desktop

Order to delivery time

Is there a way to tell on Failcat which vehicles are SOLD/ORDERED for a particular customer and which are for dealer inventory?

Also, there’s an SX on there for my dealer (matches to sticker on his website) with a date of 8/27/20, and I assume that’s the one I test drove it last week. How is it that the VIN is still there on Failcat? I’m under the impression they drop off after shipped from Kia, or is that incorrect?

Also, the one I was going to look at today sold last night. Its still on Failcat this morning. I assume it will soon disappear from Failcat.

I may order today but I want to understand EVERYTHING about that beforehand.

BUT my dealer says they have some coming Oct 5. I’ve not yet been able to get the salesman to tell me what those are.

I’ve scoured the forums and can’t find any details on how to use Failcat. 😳
 
Last edited:
Is there a way to tell on Failcat which vehicles are SOLD/ORDERED for a particular customer and which are for dealer inventory?

Also, the one I was going to look at today sold last night. Its still on Failcat this morning. I assume it will soon disappear from Failcat.

I’ve scoured the forums and can’t find any details on how to use Failcat. 😳
 
Is there a way to tell on Failcat which vehicles are SOLD/ORDERED for a particular customer and which are for dealer inventory?

Also, there’s an SX on there for my dealer (matches to sticker on his website) with a date of 8/27/20, and I assume that’s the one I test drove it last week. How is it that the VIN is still there on Failcat? I’m under the impression they drop off after shipped from Kia, or is that incorrect?

Also, the one I was going to look at today sold last night. Its still on Failcat this morning. I assume it will soon disappear from Failcat.

I may order today but I want to understand EVERYTHING about that beforehand.

BUT my dealer says they have some coming Oct 5. I’ve not yet been able to get the salesman to tell me what those are.

I’ve scoured the forums and can’t find any details on how to use Failcat. 😳

You can think of Failcat as simply a record of what each dealer is getting or has received. The VINs do not go away once sold.
 
@StephenCantrelle ok last question...for now lol.

How can the dealer (Mike Kelley) attach my name onto VIN, if they are saying they don't have the VIN yet? Im so confused lol
Before it has a vin it has an internal number.. thats how we can tell what we are getting months away before they have a Vin number.. They simply assign that internal number which converts to a Vin number once built to your name
 
This has been a whirlwind of a week. I was hoping to wake up Monday morning hearing great news. My 2nd ETA got moved from 10/10 to 9/20. So I waited Monday morning for my salesman to reach out. Crickets. I texted him and he said my Telly was not at the dealership and he does not have an ETA. Bummer. So I asked @StephenCantrelle and he gave me my 3rd ETA of 9/28. So I had to move my work schedule because I was planning to drive to Indy to pick up my Telly, yesterday. I was talking to my salesman yesterday because I was trying to get all the paperwork finalized since I am financing the car. He called later in the afternoon with a surprise. The Telluride arrived! I wish I could pick it up this weekend but I ordered accessories that were unfortunately not filled on my Telluride when it was being built and they are coming next week and still need to be installed. I guess I can wait another week... But the ETA game is like roulette. Hope other members get good luck instead the dreaded delay luck.

Pics my salesman sent
______________________________
 

Attachments

  • WhatsApp Image 2020-09-24 at 1.58.54 PM.webp
    WhatsApp Image 2020-09-24 at 1.58.54 PM.webp
    55.8 KB · Views: 68
  • WhatsApp Image 2020-09-24 at 1.58.54 PM (1).webp
    WhatsApp Image 2020-09-24 at 1.58.54 PM (1).webp
    46.4 KB · Views: 68
  • WhatsApp Image 2020-09-24 at 1.58.54 PM (2).webp
    WhatsApp Image 2020-09-24 at 1.58.54 PM (2).webp
    58.9 KB · Views: 71
  • WhatsApp Image 2020-09-24 at 1.58.54 PM (3).webp
    WhatsApp Image 2020-09-24 at 1.58.54 PM (3).webp
    55 KB · Views: 71
I got my VIN today on FC!!!! So how long do I wait before I bother @StephenCantrelle?
I'm 99% sure its mine because its the only FWD and everything else matches
 
Thank you @Tobstertx3. Hope you get yours soon too. :)
______________________________
 
Congrats to all who have due dates right around the corner! 👏🏼

So, it would appear 👆🏼based on your posted order dates it’s taking 2-3 mo to get to the FC stage? I plan to place my order next month and was just wondering what to expect.

My sales guy says they have some arriving Oct 5 and is calling me today but I already know none are what I desire, thanks to FC. 😬 I expect to be placing my order very soon. May wait to see Kia incentives for Oct but not holding out much hope there. My dealership is selling at MSRP and giving $500 off on all new car purchases. I feel lucky 🍀
 
Congrats to all who have due dates right around the corner! 👏🏼

So, it would appear 👆🏼based on your posted order dates it’s taking 2-3 mo to get to the FC stage? I plan to place my order next month and was just wondering what to expect.

My sales guy says they have some arriving Oct 5 and is calling me today but I already know none are what I desire, thanks to FC. 😬 I expect to be placing my order very soon. May wait to see Kia incentives for Oct but not holding out much hope there. My dealership is selling at MSRP and giving $500 off on all new car purchases. I feel lucky 🍀
You should order now and not wait to see what the incentives will be. Incentives will only matter at the time your Telluride is delivered; not when the order is placed
 
You should order now and not wait to see what the incentives will be. Incentives will only matter at the time your Telluride is delivered; not when the order is placed

Oh right! 🤦🏻‍♀️ I should have remembered that!

With personal scheduling conflicts it will be early October before I’m able to order anyway.... then there’s this: if I order, say, in December, by the time it arrives I’ll have been able to save enough to put down and move up to the EX. Current budget only allows the S. Mulling that over. I am in no hurry. And this will be a 10+ yr car for me.

Thoughts anyone? (I can guess your answers!) 😂


I know..... it’s a personal decision. 😂
 
Last edited:
ETA 10-22.. your name is attached
Hi Stephen, my VIN finally popped up on FailCat this morning. I am super psyched. Can you please check and confirm with name Frank L. and ETA? Beer money will be in the way👍
VINhttps://www.kia.com/us/services/en/windowsticker/load/5XYP5DHC3MG124222
______________________________
 
Hi Stephen, my VIN finally popped up on FailCat this morning. I am super psyched. Can you please check and confirm with name Frank L. and ETA? Beer money will be in the way👍
VINhttps://www.kia.com/us/services/en/windowsticker/load/5XYP5DHC3MG124222
Name is attached ETA 10-29.. Congrats brother
 
Hi Stephen, my VIN finally popped up on FailCat this morning. I am super psyched. Can you please check and confirm with name Frank L. and ETA? Beer money will be in the way👍
VINhttps://www.kia.com/us/services/en/windowsticker/load/5XYP5DHC3MG124222
Congratulations Frankie!
 




Back
Top