April 8th order, still nothing!

[Alex123]

This exact same thing is happening to us and we are BEYOND frustrated. Baby # 3 just arrived 4 days ago. Placed our order for the SX-L (captains chairs) May 27th- told we were getting car that was already on its way for ~ June 26th. Then told August 18th and last night we were told November and maybe even next year!!! We are in Toronto.
Apparently it’s all because of Nappa leather being on backorder. Another site I read posted that they aren’t going to make any Tellurides ordered after Feb 2019 with nappa leather???!! Our dealer told us about the Napa leather being on back order issue, but hasn’t told us that they aren’t making anymore with nappa leather. I’m not sure who to believe at this point. We tried to see if they would give us a loaner while we wait- Kia said they would give us $650. Hardly covers a rental minivan for a week in Toronto. Very disappointed in the whole situation. I just want what we ordered!

Just to update - we ended up getting our deposit back from the Toronto dealer, and found a SX Limited at a dealer just outside of the city. Picked it up last week and we are THRILLED!! It’s a great car. Gravity Grey exterior with black interior- had initially wanted black exterior but this is what the dealer had, and turns out I like it more than the black.

The Toronto dealer had no further updates for us as to when our original car was going to come in and we had a feeling it was going to continue being delayed into the New Year. This new dealer was very upfront and said that the main reason for the delay getting these cars in Canada is that Kia is making more money selling them in the US right now so they are shipping most of them there. There’s apparently only 600ish Tellurides in Canada right now, 25 of which are SX Limiteds.

 

[Pugus]

Update.... 124 days and VIN assigned. Not sure exact date but history has been a few weeks minimum at dealer. Less than 40 of my model with option have been produced.

Now the excitement starts again!

 

[Pugus]

Finally- September 7th, White SX, prestige, Gray Napa, tow package, interior light kit, illuminated scuff plates. Less then 40 produced so far.

 

[tricitykia]

This is my first post and have been following forum for weeks.

I placed my order on April 8th and still nothing. I am being told my options are possibly the problem. White, SX, gray leather, prestige with tow package and a few other options like lighting.

Does anyone have a contact other than local dealer, they have been surprising unhelpful! Will not even return calls. Order was verified/accepted in system.

Forever waiting......

The prestige has been hard to get. I have been successful in getting a few. Contact me I might be able to help. dwaynesmith@tricityautomotive.com