KIA production must be ramping up. I was totally shocked when I got a call my White SX Limited with Nappa and tow arrived yesterday. Ordered 22 July from Kia West Vancouver, Canada. I thought they were going to try and sell me an SX but no it’s the SX Limited with nappa leather
Make 101% sure the Dealer is honest and you're getting model code "
TL853L - Telluride SX Limited with Nappa".
The scumbag who took my deposit in May because they had 2 SXL white/white in the compound, called me a couple of weeks ago and told me "your Telly has finally arrived, go to the bank and get the draft for the amount on the bill of sale from May".
Instead, I went to see the car first, and it wasn't white on white?!?! The person who gave me the keys believed "that I had set I'd settle to other colour combinations after all those months". I had never seen/touched the Kia version of Nappa but something wasn't adding up so I took a picture of the window sticker and called Kia Canada. They confirmed that it was the new model "
TL854L - Telluride SX Limited" that they added after the Nappa leather recall. This model is MSRP $1000 less list price!!!
Called the dealer and they acted surprised and pretended they were soooo confused. Then had the guts to tell me to read carefully my Bill of Sale where it said "SX Limited". I told them if they are so confused, to give me my money back and call Kia for more training.
They called back in a couple of days and played the "sorry but we thought the "SX Limited with Nappa is the new limited model", we'll send you an updated Bill of Sale. Then they reworked it with a lot of art all around the numbers... and made the bottom line THE SAME!!! I pointed out that what they offered in May was based on MSRP of $53,995 and they are trying to fool me into paying the same for a $52,995 model by fudging around numbers and playing dumb games. First explanation was - "no, Delivery and Destination charges of $1895 are only Freight but Kia charges us extra for PDI, blah blah". On the second pass I got a call from a manager who said they'd fix it all but unfortunately the "bottom line is the same because the 20 years in Canada $1000 discount has now expired". I sent him a screenshot of Kia.ca where it shows under Cash Price "Includes discount of: $1,000".
I just got my credit card charge reversed and I'm personally done with Kia
Good luck and keep your eyes open for extra PDI charge, unexplained membership fees, protection plan you said NO to, new charges like staff training, leasing fees (if you're paying cash), installation charges for towing package which was supposed to be priced all-in....