Frontal Collision Warning - Malfunction

[JMatty]

It happened again without a dash cam set up. I wonder JMatty if Kia has figured out what was going on with your vehicle yet, as you are further along in the process than we are.

TechLine suggested replacing the radar system, and the dealership tech believes doing so has resolved the misfiring issue. I do not believe they identified the cause of the system misfiring above the supposed operational threshold.

 

[Jongh]

Has anyone experienced any malfunctions with the 2020 Telluride in regards to the Frontal Collision Warning System? My husband and I have had multiple instances where the FCW system has engaged sporadically when not neccessary causing the brakes to lock and the vehicle to slide needlessly. When we took it to the dealer to be inspected they found no error code and stated that the FCW system was only supposed to engage when cruise control was in use. The instances these "sporadic malfunctions " occurred cruise control was NOT in use. We were told to monitor the situation and try to log when and if it reoccured, time of day etc...Any others having this problem?

Yes, I have a same problem. My Telluride 2020 was purchased in October 2019, my wife already had an accident while entering the highway with normal speed at maybe around 45/50 then got lost controls and hit the car front of her. If the FCW functioned the collision shouldn't be occured.
Since that accident I tried to figure out how it functioning, but no clue yet.
My name is Jong Cho jonghcho@gmail.com

 

[chrismjto]

Jong could you describe what you mean by "got lost controls". Did the car accelerate or brake on it's own or do you mean your wife was at fault but you think the front collision warning should have worked to avoid the accident?

 

[mshabana]

I will be receiving my Telluride in the next 2 weeks.Reading all of this now,scares the crap out of me.
I got 2 small toddlers.This sounds like a recipe for disaster and it is actively a very big safety concern,especially if you can't permanently turn the FCA off.
I wonder how many Tellurides have this issue,out of the 50k+ that have been produced so far?!
I'm very very uneasy now and this may change they whole complete outlook on the Telluride.
Spending 50k on a car and then having to worry for your kids and wife's safety,is never ever worth any car.
I don't want to wait until something happens to return the car,there is way too much at stake.We're not talking about the Windshield issues here,which I could live with,after waiting 5 months.But
reading all these scary stories,damn I'm scared shitless!
Another thing,if this is an issue with all Tellurides but only few demonstrate the symptoms,the it's a very scary time bomb waiting to set itself off!!
I know that all on here feel the same way when it comes to safety,especially when it comes to ones family.
My wife will be driving the telluride more than me and she will haul the kids around.
So,maybe someone can pitch in and offer some hope.I really love the Telluride.I knew there would be a chance that there would be some issues
because it is a brand new model,and with that,comes issues and problems that have to be worked out,but again,safety and like the things that happened to
@chrismjto and @JMatty,are very very concerning.

______________________________

 

[mshabana]

Sorry for the confusion, my original post was in a different thread and the comment was directed to jw_tx21 who saw my post and referred me to this one.

No, the brakes aren't locking, but the Forward Collision Warning is misfiring without any kind of threat, is taking control of the engine, and is slowing down the vehicle at speeds greater than 45/50 MPH, including highway speeds of more than 70+ MPH.

Good grief!!!
Did you report it to NHTSA??
If not,please do so.I hope that I will not encounter ANY issues on mine but I will report any just to spread information.
These are my top 3 worries about the Telluride at the moment from what I have read:
1) Forward Collision Warning issues
2)Vibrations on AWD(mine is AWD)
3)Windshield being too weak and cracking easily

 

[blitt]

Here's my take after 1500 miles in my SX AWD....does the Forward Collision Warming work correctly? .... I don't know because I have not tried to force it to work. Everything else on this machine works beautifully!! I have no vibrations....have been up to the 90mph and nothing. No chips on the windshield....so I hope that is an issue that was resolved. My vehicle was built on Nov. 12. I am super impressed with everything so far!!

 

[Husker Soze]

I will be receiving my Telluride in the next 2 weeks.Reading all of this now,scares the crap out of me.
I got 2 small toddlers.This sounds like a recipe for disaster and it is actively a very big safety concern,especially if you can't permanently turn the FCA off.

The FCA (Forward Collision-Avoidance Assist) can be turned off. There are 3 options: (1) Active assist, (2) Warning only, and (3) Off.

 

[jw_tx21]

Good grief!!!
Did you report it to NHTSA??
If not,please do so.I hope that I will not encounter ANY issues on mine but I will report any just to spread information.
These are my top 3 worries about the Telluride at the moment from what I have read:
1) Forward Collision Warning issues
2)Vibrations on AWD(mine is AWD)
3)Windshield being too weak and cracking easily

Be sure to road test your vehicle. I wouldn't worry about (1) (2) or (3). (3) is covered by a letter extending replacement - that may only be on vehicles already purchased though. There were three mentions of (1) on this forum - not bad out of 60k plus vehicles manufactured. That is a serious issue that is a malfunction and needs to be dealt with by Kia and the dealers. It seems that they are dealing with it - unfortunately it's a pain for the customer of course. (2) vibrations don't appear to be happening on newer vehicles - still don't know cause, but Kia is aware and is replacing certain components if this issue appears in the AWD.

I've enjoyed an Aug 5 SXP build with none of the above issues. There are lots of safety features on the vehicle that you need to read about and understand when you take delivery. You also need to know how they work, when they won't work and how to disable them in case of a malfunction or otherwise.

______________________________

 

[Telly9]

I bought my Telluride SX in April 2019 (I'm on Ontario) and 3 weeks ago I started having the SAME issue (Collision Warning would go off and my breaks would lock for a split second). It's currently at the dealer where they were ABLE to replicate the issue on more than one occasion. I'm getting the same response...that no errors are coming up during diagnostics. They essentially don't know what to do. I was told I was the only one in Canada that is having this issue...and I just found this forum now. I forwarded this thread to the service manager...will see what happens. I will update once I hear back.

 

[Telly9]

I will be receiving my Telluride in the next 2 weeks.Reading all of this now,scares the crap out of me.
I got 2 small toddlers.This sounds like a recipe for disaster and it is actively a very big safety concern,especially if you can't permanently turn the FCA off.
I wonder how many Tellurides have this issue,out of the 50k+ that have been produced so far?!
I'm very very uneasy now and this may change they whole complete outlook on the Telluride.
Spending 50k on a car and then having to worry for your kids and wife's safety,is never ever worth any car.
I don't want to wait until something happens to return the car,there is way too much at stake.We're not talking about the Windshield issues here,which I could live with,after waiting 5 months.But
reading all these scary stories,damn I'm scared shitless!
Another thing,if this is an issue with all Tellurides but only few demonstrate the symptoms,the it's a very scary time bomb waiting to set itself off!!
I know that all on here feel the same way when it comes to safety,especially when it comes to ones family.
My wife will be driving the telluride more than me and she will haul the kids around.
So,maybe someone can pitch in and offer some hope.I really love the Telluride.I knew there would be a chance that there would be some issues
because it is a brand new model,and with that,comes issues and problems that have to be worked out,but again,safety and like the things that happened to
@chrismjto and @JMatty,are very very concerning.

I just posted my experience with my Telluride (see the last page of this forum). I’ve been driving it for 8 months and it just started happening to me. It’s at the dealer...it’s a mystery for them. I’m very frustrated as I absolutely love it and extremely disappointed that it’s happening, and more that there is no fix.

 

[mshabana]

The FCA (Forward Collision-Avoidance Assist) can be turned off. There are 3 options: (1) Active assist, (2) Warning only, and (3) Off.

I have read on here that it has to be turned off every time when you start the car and that it cannot be turned off permanently

 

[mshabana]

Here's my take after 1500 miles in my SX AWD....does the Forward Collision Warming work correctly? .... I don't know because I have not tried to force it to work. Everything else on this machine works beautifully!! I have no vibrations....have been up to the 90mph and nothing. No chips on the windshield....so I hope that is an issue that was resolved. My vehicle was built on Nov. 12. I am super impressed with everything so far!!

All sounds very promising but what do you mean you have not tried to force it to work?

______________________________

 

[Husker Soze]

I have read on here that it has to be turned off every time when you start the car and that it cannot be turned off permanently

Read where? The online Owners Manual? Or someone’s post?

I’d start with the owner’s manual if you have any questions. I think it would be a great starting point.

 

[Telly9]

Loved my Telluride until about 3 weeks ago when it started breaking sporadically for NO reason. It is quite scary as I will be travelling 60 to 70 km an hour and the ccar will apply the breaks randomly. It has happened 5 times today alone and the car was maybe driven for a total of 40 minutes. I am afraid I am going to get rear-ended. As tonight it even braked while I was travelling straight through an intersection. I have noticed that it really doesn't like me in the lane beside the turn lane when there is a car waiting to turn. I have turned off lane assist and the adaptive cruise and to no avail. As we were driving it to the dealership tonight (in two cars) , I was making a right turn and slowing down to turn when it aggressively applied the brakes without warning. I pulled over and asked my husband to switch cars as I was done with driving this unpredictable vehicle. He wasn't driving for more than 3 minutes when it did it two more times to him. I now have a 3 month old car that I am worried about driving. We were supposed to go on an out of town trip on the weekend and I had to leave the Telluride at home. I don't want to know if it would also brake randomly on a major highway. I hope Kia can fix my car and solve this major issue before any gets hurt. Any advice would be greatly appreciated.

The fact you used KM tells me you're in Canada. My truck is at the dealer for this exact issue as we speak. Can you email me? I'm trying to put together a group email for those affected so we can stay in touch. andrealhepw@hotmail.com

 

[Telly9]

I will be receiving my Telluride in the next 2 weeks.Reading all of this now,scares the crap out of me.
I got 2 small toddlers.This sounds like a recipe for disaster and it is actively a very big safety concern,especially if you can't permanently turn the FCA off.
I wonder how many Tellurides have this issue,out of the 50k+ that have been produced so far?!
I'm very very uneasy now and this may change they whole complete outlook on the Telluride.
Spending 50k on a car and then having to worry for your kids and wife's safety,is never ever worth any car.
I don't want to wait until something happens to return the car,there is way too much at stake.We're not talking about the Windshield issues here,which I could live with,after waiting 5 months.But
reading all these scary stories,damn I'm scared shitless!
Another thing,if this is an issue with all Tellurides but only few demonstrate the symptoms,the it's a very scary time bomb waiting to set itself off!!
I know that all on here feel the same way when it comes to safety,especially when it comes to ones family.
My wife will be driving the telluride more than me and she will haul the kids around.
So,maybe someone can pitch in and offer some hope.I really love the Telluride.I knew there would be a chance that there would be some issues
because it is a brand new model,and with that,comes issues and problems that have to be worked out,but again,safety and like the things that happened to
@chrismjto and @JMatty,are very very concerning.

I'm having the same issue (I'm in Canada). I'm going to start an email so those affected can stay in touch about how the dealers are fixing this problem. Can you email me?andrealhepw@hotmail.com

 

[blitt]

All sounds very promising but what do you mean you have not tried to force it to work?

By that I mean I have not driven the car at an object ( car in front of me or a wall or something like that) at a rate of speed and with no brake pressure from my foot ......any of those conditions would /should activate the Front Collision Warning system........I have had it happen on previous vehicles when conditions were such by my own error. So.....I will only know if the Telluride system works when an unintended situation occurs.

______________________________

 

[Husker Soze]

All sounds very promising but what do you mean you have not tried to force it to work?

By that I mean I have not driven the car at an object ( car in front of me or a wall or something like that) at a rate of speed and with no brake pressure from my foot ......any of those conditions would /should activate the Front Collision Warning system........I have had it happen on previous vehicles when conditions were such by my own error. So.....I will only know if the Telluride system works when an unintended situation occurs.

Here's an example of forcing it to work

FCA limitations - Is it strange that the frontal collision avoidance system only works at 50mph and below?

I always thought frontal collision avoidance systems would be most useful in high speed conditions, and assumed it would be most useful here as well in terms of preventing major accidents. I was surprised to see that Kia's system only works up to 50 mph. Is that typical across other...

tellurideforum.org

 

[mshabana]

Here's an example of forcing it to work

FCA limitations - Is it strange that the frontal collision avoidance system only works at 50mph and below?

I always thought frontal collision avoidance systems would be most useful in high speed conditions, and assumed it would be most useful here as well in terms of preventing major accidents. I was surprised to see that Kia's system only works up to 50 mph. Is that typical across other...

tellurideforum.org

Cool.I have never owned a vehicle that has that feature that's why it's new and wasn't sure how it operates or how it should be functioning

 

[Telly9]

Has anyone experienced any malfunctions with the 2020 Telluride in regards to the Frontal Collision Warning System? My husband and I have had multiple instances where the FCW system has engaged sporadically when not neccessary causing the brakes to lock and the vehicle to slide needlessly. When we took it to the dealer to be inspected they found no error code and stated that the FCW system was only supposed to engage when cruise control was in use. The instances these "sporadic malfunctions " occurred cruise control was NOT in use. We were told to monitor the situation and try to log when and if it reoccured, time of day etc...Any others having this problem?

Hi Wendy, I'm having the same issue. I'm trying to get an email going with the few of us that are experiencing this. You can reach me at andrealhepw@hotmail.com.

 

[Telly9]

Update: The dealer re-calibrated the sensors, the tech drove it a few times and no issues are coming up. They notified me this morning that it's fixed and to come pick it up. Before I did I called them and they advised that KIA Canada just contacted my dealer and they want them to re-calibrate the camera as well, take video of it and send it to them. KIA Canada wants these specs to apply to other Tellurides that are having this issue. They are keeping it another day to drive it to make sure it's fixed. I'm nervous to drive it...........