Good Dealer Dealings - List Your Good Dealer Experience

[thefivepack]

When I ordered that is what my dealer gave me. It showed my name as a sold order. Exactly what I ordered, etc. Accepted into the system, not Kfos, but that it was ordered.

Thank you I just asked and they emailed it to me already. Thanks again!

 

[arattle]

Now that I picked up the car, one final props to Murray Kia in Conshohoken/Plymouth Meeting, PA. Great experience, pick-up was about an hour total. No pressure in finance office. Car was ready when promised, clean and prepped. Went over the features, while being mindful of my time. The only negative was the low amount I was offered on my trade-in, but I will just have Carvana pick it up this weekend. They did let me leave the old car on their lot for a couple of days until I can come back with my wife to pick it up.

Best part, straight MSRP plus $394 doc fee; no mark-ups, no upsales, didn't "forget" about my $500 deposit. 3 months order to delivery for an SX AWD, can't beat it!

 

[rockadile]

Now that I picked up the car, one final props to Murray Kia in Conshohoken/Plymouth Meeting, PA. Great experience, pick-up was about an hour total. No pressure in finance office. Car was ready when promised, clean and prepped. Went over the features, while being mindful of my time. The only negative was the low amount I was offered on my trade-in, but I will just have Carvana pick it up this weekend. They did let me leave the old car on their lot for a couple of days until I can come back with my wife to pick it up.

Best part, straight MSRP plus $394 doc fee; no mark-ups, no upsales, didn't "forget" about my $500 deposit. 3 months order to delivery for an SX AWD, can't beat it!

Good to hear the details on the finalization of the deal...these were the areas I was figuring may be a fight.

 

[Key2me12]

Now that I picked up the car, one final props to Murray Kia in Conshohoken/Plymouth Meeting, PA. Great experience, pick-up was about an hour total. No pressure in finance office. Car was ready when promised, clean and prepped. Went over the features, while being mindful of my time. The only negative was the low amount I was offered on my trade-in, but I will just have Carvana pick it up this weekend. They did let me leave the old car on their lot for a couple of days until I can come back with my wife to pick it up.

Best part, straight MSRP plus $394 doc fee; no mark-ups, no upsales, didn't "forget" about my $500 deposit. 3 months order to delivery for an SX AWD, can't beat it!

Glad you got yours. I’ll keep that in mind about the low value for the trade in.

______________________________

 

[ststock23]

Now that I picked up the car, one final props to Murray Kia in Conshohoken/Plymouth Meeting, PA. Great experience, pick-up was about an hour total. No pressure in finance office. Car was ready when promised, clean and prepped. Went over the features, while being mindful of my time. The only negative was the low amount I was offered on my trade-in, but I will just have Carvana pick it up this weekend. They did let me leave the old car on their lot for a couple of days until I can come back with my wife to pick it up.

Best part, straight MSRP plus $394 doc fee; no mark-ups, no upsales, didn't "forget" about my $500 deposit. 3 months order to delivery for an SX AWD, can't beat it!

How much below kbb were they with the trade?

 

[MG535]

How much below kbb were they with the trade?

What’s much more relevant is how much they were less than the highest offer from Carvana, Carmax, autonation etc

 

[Tortuga07]

As my sig shows, I just picked up my Telly last week. I can honestly say that this was by far the easiest vehicle purchase I've ever had. Maybe because I went in fully willing to pay MSRP, which before this, I would never do.
When I ordered, because of all the great members here, I knew exactly how I wanted the car optioned. The salesman I had (Pedro is a great guy) said it was rare for someone to have as much information and know how the ordering system worked. That's all thanks to all of you. When the order was accepted into KFOS, he texted me, and gave me a rough delivery date. After that, not much more he could do until it came in.

Once the car got to the dealer, he texted me again, and then asked the questions he'd be asking me if I had gone in to pick it up. So sitting at home, I was able to get all of the approval done for financing, saving a lot of time sitting at the dealership. He sent me back some preliminary paperwork to look at, and that gave me a weekend to look it over and figured out what I was going to do with my 2014 Sorento. I priced it out online at both Carmax and Carvana, and brought those printouts in with me.

On the day that I could finally pick it up, the bulk of the paperwork was already done. Went into the finance office and went through everything, and he did not try to force a single thing on me. He mentioned the things that dealers sell, gave me the pros and cons, and let me decide. If you are looking to trade in a vehicle, be sure to have those printouts for offers from other "buyers". That will really give you an edge. I also had printed the pamphlet from Muncie for the extended warranty, and he already knew all about it, and told me straight up that he couldn't match their price. I was fully willing to call them up in the next few days and buy it from them, but the finance guy wanted to make this sale, so he renegotiated the trade, and made it close enough to convince me to buy it from him, and save the hassle of making any more calls to get what I wanted. Very low key. No temperatures were raised........ No threats to walk out....... (all those from me usually) It was a very enjoyable sale, and that is why I am sharing my experience.

Due to all the information that has been shared on here, when I got home, I checked the pressure in my tires, and they were all at 49psi. I texted Pedro about it, and he said he'd pass the info on to the service manager. I had never heard of factories doing this before. I wonder if this is something new that is starting up in the industry.

Seems like everyone buying at Classic has had a great experience. How close did they get to the CarMax price for your trade in?

 

[Navin_Johnson]

Seems like everyone buying at Classic has had a great experience. How close did they get to the CarMax price for your trade in?

$600 short of the Carmax price. What that did for me though was save me another day and all the headaches of having to go through going up to Pleasent Prarie and hoping that I would get what they offered on the computer. I've never sold a car to them, but the fine print says that they will evaluate the car when it is brought in and then they will either pay me that price, or offer me a lower price.
Not having to do that, and not having to arrange for the extended through Muncie made it worth my while to take what they offered, which I thought was a fair price anyway. It all worked together like a puzzle to fit together, and the knowledge I had going into this made me a lot more comfortable than I had ever been buying new before. That and the fact that there wasn't some jerk on the other side of the desk trying to use pressure tactics.

______________________________

 

[tigerhill]

Now that I picked up the car, one final props to Murray Kia in Conshohoken/Plymouth Meeting, PA. Great experience, pick-up was about an hour total. No pressure in finance office. Car was ready when promised, clean and prepped. Went over the features, while being mindful of my time. The only negative was the low amount I was offered on my trade-in, but I will just have Carvana pick it up this weekend. They did let me leave the old car on their lot for a couple of days until I can come back with my wife to pick it up.

Best part, straight MSRP plus $394 doc fee; no mark-ups, no upsales, didn't "forget" about my $500 deposit. 3 months order to delivery for an SX AWD, can't beat it!

how much time did they quote you at time of order? Now the timelines are way longer not sure if they are over estimating to deliver sooner or if the wait is really that much longer. They told me like 6-8 months at Murray!

 

[Key2me12]

how much time did they quote you at time of order? Now the timelines are way longer not sure if they are over estimating to deliver sooner or if the wait is really that much longer. They told me like 6-8 months at Murray!

I also ordered from Murray.I think they like to over estimate I ordered the beginning of June. It was picked by my kfos last month. And my eta is mid to late October and they quoted me 6-10 months

 

[tigerhill]

I also ordered from Murray.I think they like to over estimate I ordered the beginning of June. It was picked by my kfos last month. And my eta is mid to late October and they quoted me 6-10 months

Gotcha - hard to figure out who to commit to - Murray vs sussman vs Bergey in PA to get my ride in the next 4 mo.

 

[dgyale]

Gotcha - hard to figure out who to commit to - Murray vs sussman vs Bergey in PA to get my ride in the next 4 mo.

I ordered from Abeloff in Stroudsburg and my ETA (in a few weeks) is less than two months from when I ordered

______________________________

 

[rockadile]

I ordered from Abeloff in Stroudsburg and my ETA (in a few weeks) is less than two months from when I ordered

What did you order? Some models, reportedly, arrive faster than others.

 

[arattle]

How much below kbb were they with the trade?

They offered 17k for my BMW which had KBB value of about 21, and Carvana is offering 22. I'll post here after I complete my sale to Carvana - have to go back pick up my car and schedule a pick up, but I'm only home for a couple of days before going on vacation, so I'm not sure when I can squeeze that in.

 

[arattle]

how much time did they quote you at time of order? Now the timelines are way longer not sure if they are over estimating to deliver sooner or if the wait is really that much longer. They told me like 6-8 months at Murray!

I was quoted 6-8 months for SX, 5-7 for EX. They are getting them much more quickly as of late, according to the salesman. I got mine in 3 flat, so hard to beat that.

 

[MisterUtah]

Gotcha - hard to figure out who to commit to - Murray vs sussman vs Bergey in PA to get my ride in the next 4 mo.

I ordered from Sussman on June 21st. I ordered an ebony black/Dune SX-P/NFE/Tow. It is now August 13th, and I haven't heard anything yet.

Now a few weeks ago, I did change my exterior color to Glacial White, but the guys at Sussman assured me that doing so wouldn't move me to the back of the line or anything.

I don't know.

______________________________

 

[dgyale]

What did you order? Some models, reportedly, arrive faster than others.

SX AWD

 

[Waiting4Rain]

My wife and I ordered our '22 SXP AWD from Kia of Fargo on July 23rd.. No deposit required, and a sales price of $400 under MSRP. That is without any military or other discount. I looked around, and found no one else anywhere near that price. We worked with Mike Aguilar, and the process couldn't have been easier or more stress-free. I highly recommend them.

The only downside is that they have a pretty long waiting list. I expect our wait time will be inconvenient, but we're willing to be patient, given the overall sales experience. We did receive the order sheet confirmation right away. Does anyone have any idea what the typical time is between the order being placed and the order/vehicle showing up in KFOS?

 

[rockadile]

They offered 17k for my BMW which had KBB value of about 21, and Carvana is offering 22. I'll post here after I complete my sale to Carvana - have to go back pick up my car and schedule a pick up, but I'm only home for a couple of days before going on vacation, so I'm not sure when I can squeeze that in.

Did you check Vroom? In my experience, they've been offering the highest values.

 

[Angelja]

Maybe premature as I just placed my order, but in Cincinnati area my experience with Kings Kia has been extremely positive. They have been super clear, transparent, and overall a wonderful dealer to work with. If you know what want - ask for Shawn who is great. I'm hopeful that the rest of my experience with them and as positive as it has been to this point (Unlike the prior local dealer that I worked with and ultimately bailed on) Also I don't think they work with buyers outside of this region as they want to focus on serving the local customers - which in my opinion is how it should be everywhere!!

(To clarify - I placed order for EX at MSRP plus $250 processing fee, tax, title, delivery)