Oil Change

[Husker Soze]

Does anyone know if full-synthetic or conventional oil is installed coming out of the factory?

Kia has partnered with Total for their preferred aftermarket lubricants...but doesn't really say if that's what they use/put in the factory.

 

[Ciscokd2000]

Kia has partnered with Total for their preferred aftermarket lubricants...but doesn't really say if that's what they use/put in the factory.

Need help , I had a oil change done , I noticed they cut a whole on the skid plate .thAt skid plate must be remove to do a oil change..

 

[Husker Soze]

Need help , I had a oil change done , I noticed they cut a whole on the skid plate .thAt skid plate must be remove to do a oil change..

So is there a permanent hole now....or did they at least attempt to cover it with a removable plastic cover?

 

[Ciscokd2000]

So is there a permanent hole now....or did they at least attempt to cover it with a removable plastic cover?

No it a permanent hole. Should I complain

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[Husker Soze]

No it a permanent hole. Should I complain

I would.

Unless they can show on the Kia service manual that's the manufacturer recommended steps on doing an oil change. Just my .02

 

[Ciscokd2000]

I would.

Unless they can show on the Kia service manual that's the manufacturer recommended steps on doing an oil change. Just my .02

Thank you

 

[Digitalfirex]

Thanks everyone 7,500K will be my first oil change. I had a 2017 Ford Fusion before my Telluride and there oil changes was 5K.

I just had my local dealership tell me the telluride is 5k Miles or 3 months for the oil change. I'm thinking I'll stick to valvoline like once a year. I have 3k miles in 6 months of driving right now.

 

[Ciscokd2000]

I would.

Unless they can show on the Kia service manual that's the manufacturer recommended steps on doing an oil change. Just my .02

Just finish speaking to the service manager , they will handle the employee internally. They order a new skid plate and I will get a free oil change ...

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[Husker Soze]

Just finish speaking to the service manager , they will handle the employee internally. They order a new skid plate and I will get a free oil change ...

Awesome! It's a definitely a training opportunity for the technician on "how NOT to do things".

 

[Mickey]

Just finish speaking to the service manager , they will handle the employee internally. They order a new skid plate and I will get a free oil change ...

Can I assume that this oil change was not at a Kia dealer? Or was it?

 

[Ciscokd2000]

Can I assume that this oil change was not at a Kia dealer? Or was it?

It was a Kia dealership..sorry to say , am very upset and disappointed

 

[Mickey]

It was a Kia dealership..sorry to say , am very upset and disappointed

WOW! That is bad. Often times you pay extra at a dealership figuring you get a better job...BUT..

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[G-280930]

Anyone had issues with dealership recommendations not matching the owners manual? We got a good deal on a service so took it in at 7k miles and they said we'll be due again in 3k...obviously the owners manual disagrees...how can they get away with that?

 

[Sirjonwes]

Anyone have any issues with the dealer suggesting service intervals that conflict with the owners manual? Got a good deal on a service and dropped mine off at 7k miles. They told me I need to bring it back in 3k for some reason. How can they get away with telling people they have to bring their vehicle in well before the manufacturer standard?

 

[ucinn]

They are going to tell you 3k because that means more of your money in their pockets. Just follow your manual which is 7.5K for the
telluride,

 

[mrluckee]

In the first oil change in dealership like 5k miles, what oil they will put in conventional? or can I request full synthetic instead, coz I have 6x free oil change and tire rotation, as their freebies for me, any advice ? Thanks

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[blitt]

In the first oil change in dealership like 5k miles, what oil they will put in conventional? or can I request full synthetic instead, coz I have 6x free oil change and tire rotation, as their freebies for me, any advice ? Thanks

Most KIA dealerships use a "blend" rather than full synthetic and do not have another "option"......I have 2k on mine and am taking it in after Christmas for an oil change.....I am taking in my own Mobil 1 5-30 and will always do that going forward! My service manger quietly ( behind the scene) recommends that and does that for his own KIA!

 

[Ciscokd2000]

Most KIA dealerships use a "blend" rather than full synthetic and do not have another "option"......I have 2k on mine and am taking it in after Christmas for an oil change.....I am taking in my own Mobil 1 5-20 and will always do that going forward! My service manger quietly ( behind the scene) recommends that and does that for his own KIA!

Make sure they remove the skid plate .

 

[blitt]

Make sure they remove the skid plate .

What is the issue?

 

[Ciscokd2000]

What is the issue?
[/Q
See comment post number 22