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Please...... Let us live! Hostages are not worth it. Especially the ones found on here.Y'all, I am so mad I am just about ready to take a hostage.
I ordered my Gravity Gray SXP from Edwards Kia in Council Bluffs IA (Dealer code IA006) on 8/24/19. I've been patient, I've been understanding, resigned to the wait but encouraged by stories of people who ordered around the same time finally getting their vehicles. I emailed my salesperson last week for an update, and when I didn't hear back (which was unusual) I called and learned he no longer works there--and when I asked the new salesperson for an update he said, and I quote, "I don't have any good news, I can see through the end of May and yours isn't coming yet."
I put on my very best disappointed parent voice, got the sales manager on the phone, who talked in circles about my 'place on the list' (reported as third a few weeks ago, but now somehow mysteriously 12th) and got he increasingly flustered with me as I parried all his excuses with facts (thank you VIN lookup tool and other people on this forum!!). By the end of the call he "Promises" that his very next SXP allocation (which they get the third week of every month??) will be mine...which I don't believe, not for a SECOND.
I hung up the phone, immediately dialed their competitor, jived their purported allocations and waiting time with information on the VIN lookup tool and some ninja googling, and put in a new order with them today. Which I should have done six damn months ago, but purposely didn't because--though larger--H&H Kia left a bad taste in my mouth when I bought my 2014 Sportage from them. To their credit, they listened to my very salty story, put in my order, provided me with a valid order number (something Edwards could never come up with) and gave me a 4-6 month window. While I was there this morning, four new tellurides were being picked up by their owners.
Long story short (but who are we kidding, I've never told a short story in my life) I've got TWO Tellys on order, and now I KEEP WAITING to see which one comes first.
Honestly, I wish I liked ANY other car as much as the Telluride, because I'd be driving it right now...
Pretty sure this whole experience is going to give me high blood pressure...