Order to delivery time

[Black Unicorn]

Dang I ordered on the 26th of March and still have no eta. Sx-p ect.. wondering if I’ll get an ETA before VIN. Where you located?

Upstate NY. I would call and ask to speak to the General Sales Manager just in case your salesperson is clueless.

 

[Lukass66]

Upstate NY. I would call and ask to speak to the General Sales Manager just in case your salesperson is clueless.

Appreciate the response. I’m going to do that.

 

[Black Unicorn]

Appreciate the response. I’m going to do that.

Anytime, I hope you get good news!

 

[IcePrincess27]

Was your dealer able to submit their order to KIA in time for the 2021's or did they miss the window and need to wait for 2022 configurations, and pricing to arrive?

I ask this, because I learned A LOT during this ordering process. I worked in conjunction with KIA Corporate Customer Service out of Irvine, CA. So I could get some questions answered that seemed different dealer to dealer.

1. Just because you put an order in with a dealer does NOT mean they can order that with KIA right away. Every dealer gets a certain allotment of orders they can submit on any given month. A small dealer, maybe it's 2 vehicles a month. A large dealer, maybe it's 10? The dealer I choose, I was 38th in the queue!!! 38th! They were just able to get my order in roughly a week before the 2021 orders were cut off and ended (sometime in late May/early April?).

2. Thus, a dealer may not tell you up front if they got your order in or not. So I'd check to see if they did. And I'd check with KIA Customer Service to see if they can find that order with your name (some dealers do NOT include customer names linked to the orders), ordered or not with corporate? If not, they didn't make the cut.

3. There is also a certain order window of time per month. It's roughly a week long, but it's not the same days every month. Screwy, but KIA Corporate has some kind of system and it seems to work for them. So even if your Dealership CAN put in your order right away, because they have not used up their allotments and they have no Dealer waiting queue, if the window isn't until, say the end of the month, and you ordered at the beginning of the month, the order won't be submitted until the window opens up.

4. I ordered mine with the dealership February 15th. The dealer was able to get the order in late April/early May to KIA. KIA Corporate saw my order from the dealership and gave me an ETA of June 26th.

5. Fast Forward, and I checked again with KIA and the ETA came down to June 16th. I checked again and it was about to be scheduled for the train, and was to arrive at the dealership on June 11th!

Basically, a 4 month wait from ordering, getting that ordered submitted via the dealership into KIA and then being put into KIA's build queue, built and shipped.

KIA does seem to be slowing their builds out of Georgia. Some days it is only a few or zero. Then 400+. But it certainly is no longer the contstant daily build run of nearly 4xx each and every day save for Sunday. That is no longer happening. I can only summarize, KIA is working though the orders and is no longer building standard inventory builds it ships to the dealers, and once these orders are near complete, KIA will issue a Press Release with the new 2022 model configurations and prices and the factory will dive in building away.

Pricing is expected to climb once more, but no one knows if configuration will change, and if so, how? Typically, it isn't much. Maybe a moon-roof here or a HUD added to a different package, etc...

Taking a guess, I'm guessing the base model SX will come with a bench, and the captains chairs will be a package. Thus 3 out of the 4 models will have bench as a base configuration, with KIA able to upsell captains chairs in a package.

Personally, I would have LOVED the HUD to be an option somehow. Love HUDs. Mazda is very keen on offering their awesome HUD on many models and levels of trim as an option. Wish KIA would do this also...

Hope that helped someone, somehow!

Hi Mark, do you have a phone number for Kia Customer Service that was able to help you? If you did not have your VIN yet, what number did you provide them in order for them to give you information? I have a number that the dealer provided me when I ordered, but that is about it. When I tried calling the number I found for Kia Customer Service, they said they could only track my order once I had a VIN.

Thanks!

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[Djames210]

And.. the wait is over. This black snd white special is home. Lots of new technology to learn. My wife is primary driver on the Telly but I will try to sneak in a few modifications if possible. (The Audi A5 Cabriolet in the first pic is my primary driver).

 

[arattle]

And.. the wait is over. This black snd white special is home. Lots of new technology to learn. My wife is primary driver on the Telly but I will try to sneak in a few modifications if possible. (The Audi A5 Cabriolet in the first pic is my primary driver).

Looks amazing. My ETA was given at 6-8 months so assuming they're good at estimating, I got a while to wait. No games or upcharges at delivery? They seem like they're just happy to move volume and make reasonable profit per vehicle.

 

[Djames210]

Looks amazing. My ETA was given at 6-8 months so assuming they're good at estimating, I got a while to wait. No games or upcharges at delivery? They seem like they're just happy to move volume and make reasonable profit per vehicle.

I definitely respect that Murray is one of the very few dealers selling at MSRP. (Only two of the eight or so dealers that I checked). My sales guy (Erick) said they do receive a lot of orders from distances, even out of state. The young tech guy (Alex) was great. He linked our phones, downloaded the KIA app, explained car features and did infotainment setup.

The finance guy (Russ) was a little pushy attempting to sell the extras like paint and fabric protection, but no means no and I don’t owe an explanation. Also, everything was done on a desk table screen and he was flying through the screens so we didn’t actually see numbers on a paper like you would expect. I need to check the paperwork to make sure they didn’t sneak in additional charges that weren’t disclosed.

 

[Derekm900]

I got told today that my vehicle has shipped from Georgia and is currently in Kitchener Ontario. Anyone have any idea how long it takes to get transported to Ottawa?

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[kround]

From what I understand, at this point in time, if you do not already have an order in KFOS with an ETA then you will be getting a 2022 and that will not start production until June. So even if your order gets picked up if/when May opens, the earliest you would hit the production line would likely be somewhere in June.

I ordered a SX-P AWD NF and am telling myself that if I see it before September I'll be happy. Now, I picked a pretty high volume dealer in Georgia so hopefully they will get an SX allocation they can fill my order with in May, but I am still not going to have great expectations, with the small hope to be pleasantly surprised.

How do you find out about your dealer & their monthly supply?

 

[Zipp]

Placed order with dealer 4/1/21
Initial ETA. ~ July/August 21
1st official ETA 6/18/21 (dealer)
2nd ETA 6/4/21. (SC/ Track my vehicle thread)
Arrived at dealer/picked up 5/29/21 !!

'21 EX/N//P Wolf Gray/Black

* Also, side note, we were told at dealer yesterday(5/29) all orders they are currently taking will be '22.

 

[kenzielphotography]

Placed order with dealer 4/1/21
Initial ETA. ~ July/August 21
1st official ETA 6/18/21 (dealer)
2nd ETA 6/4/21. (SC/ Track my vehicle thread)
Arrived at dealer/picked up 5/29/21 !!

'21 EX/N//P Wolf Gray/Black

* Also, side note, we were told at dealer yesterday(5/29) all orders they are currently taking will be '22.

CONGRATS!!!! We’re hoping ours will come early as well.
SXP NF w/ tow.
first ETA- 6/4
New eta- 6/12 but they think it will come earlier than that.
Fingers crossed

 

[Jurassic3k]

Placed order with dealer 4/1/21
Initial ETA. ~ July/August 21
1st official ETA 6/18/21 (dealer)
2nd ETA 6/4/21. (SC/ Track my vehicle thread)
Arrived at dealer/picked up 5/29/21 !!

'21 EX/N//P Wolf Gray/Black

* Also, side note, we were told at dealer yesterday(5/29) all orders they are currently taking will be '22.

I would love to know pricing and model changes for the 22.

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[Penetronn]

I would love to know pricing and model changes for the 22.

Placed order with dealer 4/1/21
Initial ETA. ~ July/August 21
1st official ETA 6/18/21 (dealer)
2nd ETA 6/4/21. (SC/ Track my vehicle thread)
Arrived at dealer/picked up 5/29/21 !!

'21 EX/N//P Wolf Gray/Black

* Also, side note, we were told at dealer yesterday(5/29) all orders they are currently taking will be '22.

Nice luck on that. We ordered our SX AWD 1/22/21 and we're told last month that they expect it will now slip to the 2022 production model.

 

[Sparkle Girl 47]

Nice luck on that. We ordered our SX AWD 1/22/21 and we're told last month that they expect it will now slip to the 2022 production model.

Me Too. Paid deposit 3/17/21, told, by sales person, that I'll be getting a 22. I wonder, just because deposit was placed on those dates, if Telly's were ordered around those times?

 

[kenzielphotography]

Hey @StephenCantrelle , could you please check the status of 5XYP5DHC0MG189920, hoping it’s waiting to be in transit now and was delayed by the 2 day shut down.

 

[Zipp]

CONGRATS!!!! We’re hoping ours will come early as well.
SXP NF w/ tow.
first ETA- 6/4
New eta- 6/12 but they think it will come earlier than that.
Fingers crossed

Our dealer told us they are suddenly

Nice luck on that. We ordered our SX AWD 1/22/21 and we're told last month that they expect it will now slip to the 2022 production model.

Yes, sounds like we had great luck, according to most on this forum.
I can only guess, it was trim we ordered and our dealer allocations, but our sales guy even told me, he's sold so many Telluride in last 2 years, and he's never seen one arrived so quickly.. so weird.
Good luck on yours soon!!
It's going to be totally worh the wait!!

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[Zipp]

I would love to know pricing and model changes for the 22.

Yeah, we were wondering same thing.
We have ours, but weird that dealers are selling '22 with no real info on pricing or specs...
My only guess is no major changes in pricing or features....
Ours was on the lot for only a couple hours while we arrived and signed papers, etc. and probably at least 4 or 5 people tried to buy it....lol
Already sold.. nice, fair dealer at MSRP.

 

[grandedano]

Wow! Today we got notification that our Telluride SX AWD White/ Expresso interior has arrived.
Timeline as follows:

Ordered 9 MAR 21

Order Accepted 10 MAR

17 MAY advised that vehicle is on train enroute to Vancouver Island.

3 JUN advised that vehicle has arrived at dealers.

Will head over to the island 7 JUN to pick up the wife’s new chariot.

 

[Djames210]

Wow! Today we got notification that our Telluride SX AWD White/ Expresso interior has arrived.
Timeline as follows:

Ordered 9 MAR 21

Order Accepted 10 MAR

17 MAY advised that vehicle is on train enroute to Vancouver Island.

3 JUN advised that vehicle has arrived at dealers.

Will head over to the island 7 JUN to pick up the wife’s new chariot.

Can we get a picture of the expression interior with the white car? How do you like it?

 

[Lukass66]

ETA finally received from dealer

ordered March 26th 2021

confirmed from dealer first batch of 22 tellurides to arrive at dealer. He said around 25 orders filled and showing up in July as 2022s

first ETA: 07/13/2021