Order to delivery time

[My Car is a 2001]

Have had my Stormtrooper for almost 2 weeks now and have been MIA from the forum enjoying the Telly. A few folks asked for photos so here’s a few from this morning. Woke up early for a short drive to catch the sunrise by the Golden Gate Bridge

 

[StephenCantrelle]

Hi @StephenCantrelle Thank you for all the great insight. Any chance you could track: 5XYP3DHC8MG128014 initials: SR ? Trying to figure out if I have to renew the registration on my trade as expiration is coming up.

Thanks!

Name is attached. In transit to dealer! ETA Showing 11-10 as of today

 

[Frankie Knuckles]

Teresa is at the dealership as we speak and we are in the process of bringing her home. Thanks Kia of Muncie for the video. We love her!

Congrats on baby Teresa! Hope mom and baby are doing well.

 

[Frankie Knuckles]

Have had my Stormtrooper for almost 2 weeks now and have been MIA from the forum enjoying the Telly. A few folks asked for photos so here’s a few from this morning. Woke up early for a short drive to catch the sunrise by the Golden Gate Bridge

Love it!!! Looks great

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[srourke]

Name is attached. In transit to dealer! ETA Showing 11-10 as of today

Thank you!

 

[steve04KU]

Placed my order on August 15th. Got a text from my salesman today that KIA picked up the order with an ETA of December 19th. Right at 4 months for an SXP (Dark Moss/Black interior).

I was told 4-7 months when I placed the order. 0 deposit. MSRP.

Huffines
McKinney, TX

 

[Frankie Knuckles]

Placed my order on August 15th. Got a text from my salesman today that KIA picked up the order with an ETA of December 19th. Right at 4 months for an SXP (Dark Moss/Black interior).

I was told 4-7 months when I placed the order. 0 deposit. MSRP.

Huffines
McKinney, TX

Nice! Just in time for Christmas

 

[w8rner]

Have had my Stormtrooper for almost 2 weeks now and have been MIA from the forum enjoying the Telly. A few folks asked for photos so here’s a few from this morning. Woke up early for a short drive to catch the sunrise by the Golden Gate Bridge

Beautiful car and beautiful city. Congratulations!

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[travelbug928]

Just got my third update - moved from 12/9 to 11/26!

Now I'm just trying to finagle the damn build schedule out of the sales guy, and it's like pulling teeth. Every three texts I send him gets only one response, and I have to keep asking "Are you able to provide this?" "Did you get my text yesterday concerning the build schedule?" Ugh. I'm trying to avoid calling him, because he turns the call into a new sales pitch about how awesome it is my date moved up, and how happy I'll be once I pick it up, and how lucky I am since the Telly is in such high demand. In my head... Shut up, you've already sold it to me, just answer my damn question.

(Just venting right now; I deal with this because the dude is a new sales guy there, and the sales manager and finance manager are both absolutely stellar.)

 

[Frankie Knuckles]

Just got my third update - moved from 12/9 to 11/26!

Now I'm just trying to finagle the damn build schedule out of the sales guy, and it's like pulling teeth. Every three texts I send him gets only one response, and I have to keep asking "Are you able to provide this?" "Did you get my text yesterday concerning the build schedule?" Ugh. I'm trying to avoid calling him, because he turns the call into a new sales pitch about how awesome it is my date moved up, and how happy I'll be once I pick it up, and how lucky I am since the Telly is in such high demand. In my head... Shut up, you've already sold it to me, just answer my damn question.

(Just venting right now; I deal with this because the dude is a new sales guy there, and the sales manager and finance manager are both absolutely stellar.)

I know how you’re feeling. Those that received ours have been in your shoes. It will be worth the wait no matter how agonizing it is.

 

[asep]

Hello all,

I ordered my Telluride (SXP Dark Moss/Dune Brown) back in March 2020. I just got an ETA of 11/22 but no VIN. Is this normal??

 

[BHottie]

TODAY!!! We brought home our new Telly home today. The kids named it Orca cuz it's "killer"

How many times do you change the name before one sticks? Our trade-in (iridium gray yukon denali xl) was named "Hippo". Kids originally named the new Telly "Orca" but as of last night it has changed to "Willy".

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[ksyrah]

Hello all,

I ordered my Telluride (SXP Dark Moss/Dune Brown) back in March 2020. I just got an ETA of 11/22 but no VIN. Is this normal??

Yes

 

[locorecto]

Hello all,

I ordered my Telluride (SXP Dark Moss/Dune Brown) back in March 2020. I just got an ETA of 11/22 but no VIN. Is this normal??

That's normal. ETA means the order when into the KIA system (KFOS) and was accepted. Once the car is build you will get an ETA. You need to keep checking failcat now to see when you car is build and the VIN/windows sticker is created.

 

[dugnichols]

Interesting information on delivery issues was revealed this evening in a call to my person at Edwards Kia in Council Bluff, IA.

TLDR: vehicles are getting backed up at the railroad delivery -> semi-transport

Deets:
My car was entered into KFOS on 7/15/20. 1st ETA was 11/5. It got a VIN on 9/24. 2nd ETA was 10/23 (as of 9/17). 3rd ETA was 10/22 (as of 10/6).

In between there and today I did have exchanges with my person during which he informed me that there's a gap of knowledge that they (the dealer) have in truly knowing the transit status, particularly in knowing when a vehicle will be delivered via railroad and when it will subsequently be delivered via truck. I was informed that the variance they have seen is anywhere from approx 5 days early on ETA to as much as 7 days later than ETA.

This evening I had a phone call with my person and got some more intel on the process, and issues, which I found really helpful in me just chilling the f out about my burning desire to just finally get this sweet Telly in my hands already, "knowing" it should be here.

• there is a backup at the railroad delivery port of KC (in my instance)
• as the factory ramped production back up, the overland trucking didn't anticipate/know/whatever and is getting backed up
• there are currently so many cars in the holding lot, awaiting truck transfer, that the rail cars are sitting in the station awaiting offloading
• my dealer is seeing 1 - 3 truck deliveries daily. but on a per-dealer basis this seems to vary. this dealer in particular doesn't see deliveries on Saturdays
• my particular vehicle has been located on the lot, but it's unclear what priority it has in getting onto a delivery truck
• the lack of clarity on ordering once in the lot wasn't presented very clearly to me

My person did a great job of explaining all this to me, and I am very grateful to get the insight. It was a 5m phone call at most. In general it sounds like it's a little bit of mayhem going on in the transfer yards (or whatever the proper terminology is for vehicles off-train awaiting truck transport), as factory shutdowns and productions due to C19 had reduced staff on rail delivery > trucks, and now that factory production has ramped back up there's an understaffing issue in arranging / actually doing of the vehicles from rail > trucks.

For now I am complacent in waiting for what happens next. It's amazing what a 5m phone call does to ease one's mind. I thought I'd share for others who are anxiously (like me, who first decide I wanted this car more than a year ago), waiting for their baby.

 

[mitchkramez]

It's here! Thanks @Mweiland for a great experience!

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[Sybertron]

It's here! Thanks @Mweiland for a great experience!View attachment 11975

Congratulations! Looks great, enjoy your Telluride @mitchkramez

 

[AlexK]

It's here! Thanks @Mweiland for a great experience!View attachment 11975

Lookin slick in that G Gray. Glad I went with that color.

 

[Yellowjacket14]

Lookin slick in that G Gray. Glad I went with that color.

It's here! Thanks @Mweiland for a great experience!View attachment 11975

This looks amazing! I just placed an order and debated over GG or Black SX. Something about the slight contrast of the dark grey with the tires/trim looked better than all black. Started rethinking my choice until I saw this! Enjoy!! Can’t wait.

 

[Yellowjacket14]

Just ordered GG SXP w/Dune int 10/24/20. Was given 18-22 week time line from dealership. I know during most of 2020 it’s been a long wait, wondering if it’s gotten better and Maybe this was his “under promise, over deliver” moment...