hboiardt
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- Oct 26, 2021
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Sorry for the word vomit, TL
R at the bottom.
Just picked up my Telly on Thursday, and brought it home. The sales person had sat in the second row and put the arm rest down, and didn't think anything of it.
Once I was home I went to put car seats in, and for the life of me could not get the arm rest up. Called my sales rep who went into another Telly on the lot and said its supposed to just go up and down with no issues, so bring the car back.
Long story short, bring it back to dealership, head of service department gets in and slightly pushes the arm rest to the right (passenger side) and lifts up and it goes up like nothing. Each time he put it down it seemed like it would "lock" in place and would only go up if you slightly pushed it to the right while lifting it up.
Sales person says "that's not how it was on the other one I checked". Service guy says "well I would assume its some sort of lock on the arm rest since its also a cup holder". After a couple of minutes of back and forth between the two, we determined that for now we know how to get the arm rest up, but if its not supposed to be like that (per the Sales Rep) then I would need to make an appointment to bring it back so they could take it apart and check it out.
I guess my question is, for anyone else that has a bench seat in the second row, is it normal for the arm rest to "lock" in the down position, and require a slight nudge to the right to unlock when lifting it back up? There is nothing in the owners manual about that.
TL
R - Second row bench seat arm rest seems to lock once in the down position, manual says nothing about this. Sales Rep and Head of Service Department can't agree on whether its supposed to do that or not.

Just picked up my Telly on Thursday, and brought it home. The sales person had sat in the second row and put the arm rest down, and didn't think anything of it.
Once I was home I went to put car seats in, and for the life of me could not get the arm rest up. Called my sales rep who went into another Telly on the lot and said its supposed to just go up and down with no issues, so bring the car back.
Long story short, bring it back to dealership, head of service department gets in and slightly pushes the arm rest to the right (passenger side) and lifts up and it goes up like nothing. Each time he put it down it seemed like it would "lock" in place and would only go up if you slightly pushed it to the right while lifting it up.
Sales person says "that's not how it was on the other one I checked". Service guy says "well I would assume its some sort of lock on the arm rest since its also a cup holder". After a couple of minutes of back and forth between the two, we determined that for now we know how to get the arm rest up, but if its not supposed to be like that (per the Sales Rep) then I would need to make an appointment to bring it back so they could take it apart and check it out.
I guess my question is, for anyone else that has a bench seat in the second row, is it normal for the arm rest to "lock" in the down position, and require a slight nudge to the right to unlock when lifting it back up? There is nothing in the owners manual about that.
TL
