Order to delivery time

[Butch Cassidy]

Expresso is available in the USA as well.

 

[grandedano]

You are correct. I see it listed on Failcat today although I never saw it before when I looked.

Last week I viewed a video by Brantford(Ontario) Kia on the SX Telluride. This one had the Expresso interior which they said was only available in Canada. BTW Brantford Kia puts out YouTube videos on Kias several times a week and they are very informative(apparently not 100% accurate though).

Actually I would prefer the Dune interior but it was not brought up as an option by the dealer.

 

[RebelRide411]

Picked up GG/Dune. Drove 55 miles already (getting 2nd COVID shot and running errands), and managed to cover nearly every driving condition already: city streets, highway, stop and go traffic jam, smooth streets, surface of the moon streets. Very impressed. Compared to our Acura MDX it rides better, absorbs bumps better, is quieter, the transmission is smoother, it has more comfortable seats (especially the headrests), has way better tech, roomier in the back...overall just more pleasant to drive. The only nitpick I have is that when approaching the car while it is locked, on the Kia you have to push the button to unlock it. The Acura unlocked just by sticking your hand in the door handle to open it...so one less step. Other than that, the Telluride is superior in every way so far. I only wish it had wireless CarPlay...am planning to buy an adapter.

A few quick snaps from today are attached. Really like the Dune.

That is one dope ride, @RogersMJ--Congrats & Well Done!!

 

[Derekm900]

That is one dope ride, @RogersMJ--Congrats & Well Done!!

It’s amazing how much information you get when you speak to the right person. I was just at the dealership and spoke with the sales manager and he couldn’t believe that the sales associate did not give me any details on my telluride. He pulled it up on his computer screen and even showed it to me. My Telluride that I ordered on March 30 was just finished being built yesterday in Georgia and it’s now on the train to either Montreal or Toronto and he says I should have it within three weeks in Ottawa. He even gave me the Vin number. And he even explain to me how the tow hitch is going to be installed To make sure it’s done right and not aftermarket nonsense.

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[grandedano]

When we signed up for our Telluride we were told that transport to Vancouver by train would take up to two weeks, including an additional leg over to Vancouver Island. Being that Ottawa is much closer to Georgia than Vancouver, 3 weeks to get to you seems like a cautious estimate. Sounds like the sales manager is very good to deal with.

 

[Black Unicorn]

Been meaning to post this sooner but I contacted my salesman on 5/17 to get confirmation I would receiving a 2022 since my order was not accepted by April deadline.

He said "Funny I just about to text you! Good news! It was accepted this morning, I do not have an ETA yet but I should in the next couple of days!"

After reading all the comments on the threads about this process, I didnt believe him, My skepticism was based how could he expect an ETA without VIN info first- so as I was in process of asking him this-

He said "Actually I just refreshed my vehicle locator and yours popped up! Your ETA is 6/30/21. I don't have a VIN yet, but I do have an internal number"

I said thanks and moved on to contact @StephenCantrelle via email with this information. He did in fact confirm that dealerships have the ability to acquire an ETA without VIN as long as they have that internal number but he (Stephen) couldn't track status without having the VIN.

So long story short, it appears my 3/29 order made the 2021 cut. It's funny now I'm more anxious to get the VIN now over knowing I have a ETA listed. I'll keep ya posted on this.

Thanks

 

[nickg420]

I know it’s a long shot, but have you tried just searching Failcat under your dealer for your specs and see what comes up?

 

[Black Unicorn]

I know it’s a long shot, but have you tried just searching Failcat under your dealer for your specs and see what comes up?

I check quite often, nothing as of yet.

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[nickg420]

I check quite often, nothing as of yet.

I figured as much! Just had to be sure

I haven’t had much communication from my sales person, I’m thinking of emailing the sales manager directly and asking him. I don’t want to stir the pot for my sales guy but I placed an order on 4/26 and have not received any substantial info really.

 

[arattle]

I figured as much! Just had to be sure

I haven’t had much communication from my sales person, I’m thinking of emailing the sales manager directly and asking him. I don’t want to stir the pot for my sales guy but I placed an order on 4/26 and have not received any substantial info really.

What info are you expecting, if you know there have been no KFOS pick-ups since that date? I'm in the same boat, placed my order a couple of weeks ago, but since we know there have been no KFOS openings, and I was quoted 6-8 months, what's the point in pestering the salesman? I will probably ask for an update on my position on the waitlist once they get their KFOS allotment, but I don't expect them to have any other info until the order is picked up.

 

[komrade]

I figured as much! Just had to be sure

I haven’t had much communication from my sales person, I’m thinking of emailing the sales manager directly and asking him. I don’t want to stir the pot for my sales guy but I placed an order on 4/26 and have not received any substantial info really.

Looks like me and you ordered the car on the same day! Still nothing from the dealer..

Who did you order with if you don't mind sharing?

 

[nickg420]

Looks like me and you ordered the car on the same day! Still nothing from the dealer..

Who did you order with if you don't mind sharing?

Ed Voyles Chamblee in Georgia

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[nickg420]

What info are you expecting, if you know there have been no KFOS pick-ups since that date? I'm in the same boat, placed my order a couple of weeks ago, but since we know there have been no KFOS openings, and I was quoted 6-8 months, what's the point in pestering the salesman? I will probably ask for an update on my position on the waitlist once they get their KFOS allotment, but I don't expect them to have any other info until the order is picked up.

Sure, but he does not know that I know that. To him I am a customer looking to purchase a $50k vehicle, with admittedly an expected wait time, whom should at least receive a check in once within 3 weeks.

I'm not asking much...I'm not trying to "pester" the sales man, I'm just looking for a little customer service and reassurance I'm not just a form he filled out and moved on from until the car arrives. Maybe that's too much to ask for or expect from my end, but I don't think so.

I know if I were a car salesman I would certainly reach out on a regular basis even if it was to say "Hey, no update, just wanted to reach out. Hang in there, I'll let you know something the minute I do." Other's may find that as asking for alot, I just see it as good customer service. After all, I am spending $50K with this place. If I get better customer service from a Wally World pickup order, something is wrong, no?

 

[ES Frame]

I check quite often, nothing as of yet.

I ordered back in November, SX AWD Pre and 2 weeks ago got an ETA of June 6th and just yesterday changed to June 8th

 

[nickg420]

Will the number of VINs added to Failcat drop off as they transition to the 2022 building?

If so, that decrease would be an indicator we should be expecting something soon, I would assume.

 

[Black Unicorn]

Sure, but he does not know that I know that. To him I am a customer looking to purchase a $50k vehicle, with admittedly an expected wait time, whom should at least receive a check in once within 3 weeks.

I'm not asking much...I'm not trying to "pester" the sales man, I'm just looking for a little customer service and reassurance I'm not just a form he filled out and moved on from until the car arrives. Maybe that's too much to ask for or expect from my end, but I don't think so.

I know if I were a car salesman I would certainly reach out on a regular basis even if it was to say "Hey, no update, just wanted to reach out. Hang in there, I'll let you know something the minute I do." Other's may find that as asking for alot, I just see it as good customer service. After all, I am spending $50K with this place. If I get better customer service from a Wally World pickup order, something is wrong, no?

I can see the perspective from both you and @arattle sides- as for my inquiry, it was based on some untimely issues recently that may alter my down payment. I was anticipating a 2022 after what I mentioned in my post. I'm still within the threshold of the initial projected time from order to delivery so I didn't expect anything sooner so no real need to keep in contact-but I also understand if you're paying that amount for a vehicle then it shouldn't be an issue if you want updates throughout the process. Everyone deals with situations like these differently. I'm just appreciative that we have this forum because it definitely helps with providing information we may or not be looking for at the time.

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[Wenthos]

Got the vin number on fail at....other then contacting dealer is there anyway can keep up to date for delivery date online?

 

[PL/OB Diego]

Got the vin number on fail at....other then contacting dealer is there anyway can keep up to date for delivery date online?

Thread 'Track my vehicle' Track my vehicle

 

[CCaplan]

What a Beauty!!!!!

Beautiful!! I got gg/grey, sx, nf. Ordered in January, eta 5/27…

 

[StillinSaigon]

I figured as much! Just had to be sure

I haven’t had much communication from my sales person, I’m thinking of emailing the sales manager directly and asking him. I don’t want to stir the pot for my sales guy but I placed an order on 4/26 and have not received any substantial info really.

I too ordered mine on 4/26 and haven’t heard anything from the Dealership. They said they couldn’t determine now whether I’d be getting a 2021 or 2022, but they’re leaning now towards the 2022. I was told that I’m in that “hurry up and wait“ category because of the Dune Brown interior. They only gave me a model code of J4482 and the option group 47 because of the Dune Brown. I have no idea what they’re talking about because I ordered the Telluride SX in Glacial White Pearl, tow package, Dune Brown interior, the SX Prestige package with Nightfall, the tow package and carpeted floor mats. When I ordered it I was told it would take 12 to 16 weeks to come in and the higher quality packages come in sooner.
Is someone lying to me? I’m actually following you since we ordered on the same day.