In the past, Kia has punished dealerships that submitted fake orders or diverted orders to someone other than the person that ordered (basically selling to the highest bidder). It is possible that some dealerships are unable to order - but some don't want to order - they just want to sell what they get allocated on the open market. But, Facebook (wastebook) is not a good source for authoritative information. Bored salesperson at your dealership may have read the same post and interpreted it as fact!
Also, you should state the "local dealer" that you called so we can verify. Also, if you're waiting, state order date, dealership, trim, and order number - that will also help us verify info.