Had an amazing experience with Rachel Braun at Ft. Collins Kia in Ft. Collins, CO, this past weekend!
My family and I live in a rural mountain town in Colorado. Once we decided we wanted a Telluride, we started with a test drive at Red Rock Kia in Grand Junction, CO (about a 1.5 hour drive away) in August 2022. That test drive went well, but the dealership was charging $10K over MSRP.
Later that same month, after finding Fowler Kia in Longmont, CO via this forum, we put down a $500 refundable deposit on a '22 SX-P with Nightfall, White exterior, Dune Brown interior. Unsurprisingly, they asked us to update our order to a '23 in October. When they first made this request, there was no information on pricing and corresponding trim levels, so we waited until that was available. We updating our order in November 2022.
Flash forward to March 2023 and after months of watching Failcat like a hawk for our order ('23 SX-P X-Line, White/Terracotta), Fowler couldn't provide any substantial updates. We were trying to make summer road trip plans and with our Subaru Impreza quickly outgrowing our family of four, we felt we needed to move quickly.
Via Failcat, I found the exact model/trim/color at Ft. Collins Kia (about a 4 hour drive), at MSRP and decided to make a call. The car on their site was reserved, but Rachel let me know that they had the exact same Telluride available, due to their lot late April/early May. We agreed to purchase it and received our refund from Fowler.
In less than two weeks, Rachel called to let us know that someone had backed out of the car on their lot, and it was ours, if we wanted it. After some back and forth with their finance department (to be expected, given interest rates right now), we picked it up! We actually sold our car to Carvana in Denver (smooth experience), and Rachel sent Cameron from their dealership to pick us up in Denver for the drive to Ft. Collins.
We were in and out of the dealership in less than two hours. Having not test drove or even seen a '23 in-person, we are thrilled with our purchase and experience! Rachel was amazing to work with and over communicative (something that frustrated me with at other dealerships were the lack of updates). Not sure about other '23 trim levels, but the X-Line seems to sit higher, which I really like as well.
No buyer's remorse here! So happy to be in the car we desired.