its true. i bought my first kia in Charlotte NC when i was living there and couldnt have had a better experience, no games , they were fair and i left happy. My wife bought a subuaru forester in Louisville KY 4 years ago, and the sales guy was outstanding.This is why many people HATE buying a new car. The games that many (but not all) dealers play with you. The sad part you basically got the price you wanted but their mistreatment of you thoughout the process eliminated any goodwill you would feel for that dealer....
Instead of you posting "I talked to the salesman, made a reasonable offer, and left happy! Be sure to go to XX Kia and ask for John, he is AWESOME", you get royally jerked around and massive gamesmanship.
like i said, it wasnt terrible but it was just an awkward experience, i dont know if it had to do with the whole corona virus issue, but we just left feeling weird about it, instead of being happy we got a new car. My sister in law and her husband are now wanting to get a telluride, and you best believe i said dont bother driving up to cincy to that dealership. and believe me i wrote a mini novel during my survey.